Benefits Assistor/Enrollment Specialist

Senior Solutions•Springfield, VT

About The Position

Senior Solutions, the Area Agency on Aging in Southeastern Vermont, is seeking a Benefits Assistor to educate, coordinate, and enroll older adults and people with disabilities in public benefits for which they qualify. Programs may include health coverage, food assistance, and other essential supports. The role serves clients in Springfield, Vermont, and across Windsor and Windham counties, including meetings in clients’ homes and other community settings. The organization provides paid training for the required Benefit Assistor certification and offers paid time off and a full-benefit package. Starting pay is $22.00–$24.00, depending on experience. Senior Solutions is an equal opportunity employer and seeks to recruit a broad pool of candidates and hire and promote qualified individuals whose experiences, characteristics, and talents reflect the diversity of the communities it serves.

Requirements

Experience in case management, social services, or a related human services field, or an equivalent combination of education and experience.
Eligible to obtain and maintain Benefit Assistor certification through the Vermont Department of Vermont Health Access (DVHA).
Knowledge of community resources and counseling or social work practices with high-risk populations.
Understanding of poverty, fair housing, and Vermont landlord/tenant law.
Effective verbal and written communication skills.
Excellent organizational skills and ability to maintain accurate documentation while protecting confidential information.
Proficiency in Microsoft Office and standard computer/database applications.
Ability to interact effectively with a diverse population, including landlords and other social service providers.
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
Strong interest in and commitment to the needs of individuals and families with low income.
Valid driver’s license, favorable driving record results, access to dependable transportation, and willingness to travel within the Senior Solutions service area.

Nice To Haves

Degree in social work, human services, psychology, sociology, or a related field; a combination of relevant education and experience may be substituted for a degree.
Bilingual abilities.
Interest in and commitment to working with seniors or adults with disabilities.

Responsibilities

Obtain and maintain Benefit Assistor certification through the Vermont Department of Vermont Health Access (DVHA); training sessions for certification are paid.
Provide education, enrollment assistance, and health insurance navigation for Medicaid and other Vermont Health Connect programs to Senior Solutions’ clients.
Provide education, application assistance, and outreach for hunger relief programs, including 3SquaresVT (SNAP), Farm to Family Coupons, and Crop Cash.
Meet with households in a variety of settings outside the office, including their homes and other community locations.
Travel as needed within Windsor and Windham counties to meet with clients.
Work collaboratively with Vermont 211, the Vermont Community Action Partnership, and other organizations providing Benefit Assistor services to maintain consistent data collection, reporting, and quality of service.
Maintain accurate and timely case documentation in accordance with Senior Solutions policies and grant requirements.