BENEFITS ENROLLMENT COUNSELOR
About The Position
Alivio Medical Center’s Benefits Enrollment Counselor (BEC) conducts outreach, enrollment, and support activities for the Greater Chicago Food Depository’s Enrollment Partnership – Supplemental Nutritional Assistance Program. The BEC works with community stakeholders to raise awareness of programs and activities in Alivio’s service area and provide education and direct assistance to community members and their families. The role also supports on-site and off-site volunteers by sharing updated program information, providing supplies and materials, and communicating reminders about documentation, reporting, and other issues. The BEC helps address language and cultural barriers to participation in SNAP and other public benefit programs, increase Latino communities’ awareness of and access to services, improve access to programs addressing hunger and food insecurity, and work with community-based organizations to train residents to provide information and assistance. This is a temporary, full-time, grant-funded position expected to last 6–7 months, located at Casa Maravilla in Chicago, Illinois.
Requirements
- Bachelor’s degree and/or related experience in outreach or social services programming.
- Two years of experience working in the Latino community.
- Excellent written and oral communication skills in English and Spanish.
- Strong interpersonal skills.
- Knowledge, training, and/or experience in a Windows-based computer environment.
- Familiarity with community-based organizations and institutions that provide or could provide resources for neighborhood residents.
- Ability to work a flexible schedule to meet current and future community needs.
- Complete on-site training on the Illinois Application for Benefits Access (ABE) portal, as required by specific grant agreements.
- Obtain State of Illinois Senior Health Insurance Program certification after hire.
- Complete special training as required by specific grant agreements.
Responsibilities
- Conduct outreach to community stakeholders about Alivio’s Enrollment Partnership with the Greater Chicago Food Depository and its relevance to their constituents, members, program participants, or clients.
- Work with community partners to provide educational, informational, and enrollment activities at local venues.
- Assist community members with applications for SNAP and other local, county, state, and national public benefit programs.
- Provide follow-up assistance to clients as needed, including benefit explanations, post-enrollment assistance, and redetermination services.
- Assist with preparing and distributing promotional materials and presentations, and with documentation and reporting requirements.
- Develop and maintain formal relationships with local organizations to improve access to programs.
- Provide updated program information, supplies, materials, and communications to on-site and off-site volunteers.
- Perform other related duties as assigned.
Benefits
- Paid time off, including vacation, paid sick leave, and paid leave.
- Medical, dental, vision, disability, and life insurance.
- 403(b) retirement plan.
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What This Job Offers
Job Type
Full-time
