Enrollment Counselor

HCA Healthcare • Orlando, FL

1d

About The Position

The Enrollment Counselor at Galen College of Nursing assists prospective students in making informed decisions about their educational goals and serves as their main point of contact throughout the enrollment process. The position supports student recruitment and onboarding by explaining programs, requirements, policies, and financing paperwork. Although the college is not actively filling the role today, it anticipates openings within the next six months and will review applications in advance.

Requirements

• An earned baccalaureate degree or equivalent experience in lieu of education.
• Excellent interpersonal, written, oral, and technical skills.
• A confident presence and customer-friendly demeanor.
• Ability to work in a fast-paced environment.
• Working knowledge of Microsoft Office products.

Nice To Haves

• Prior experience in higher education, student recruitment, retention, or marketing.
• Prior experience with Recruit and/or Colleague.

Responsibilities

• Follow up with prospective students through phone calls, emails, web chat, and social media platforms.
• Use Recruit and Colleague to enter data and document follow-up with prospective students.
• Provide detailed information about on-campus programs and give prospective students tours.
• Notify students of program acceptance and welcome them to the college.
• Explain the commitment and time required to succeed in a program of study, provide additional details, and answer questions.
• Ensure students understand program expectations and policies.
• Follow up continuously to ensure all required student documentation is received.
• Ensure students understand and agree with awarded transfer credits.
• Verify that all prerequisite requirements are met, including immunizations and background screenings.
• Meet with students to explain the enrollment agreement and obtain their signatures.
• Maintain current knowledge of college policies, processes, and relevant accrediting and regulatory agency guidelines.
• Guide students in securing the paperwork required to finance their education.

Benefits

• Medical coverage, including prescription drug and behavioral health coverage, free telemedicine, and free AirMed medical transportation.
• Dental and vision plans.
• Life and disability coverage.
• Flexible spending accounts and supplemental health protection plans.
• Auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, and pet insurance.
• Free counseling services and resources for emotional, physical, and financial well-being.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan with a 10% discount on HCA Healthcare stock.
• Fertility and family-building benefits and adoption assistance.
• Referral services for children, elders, and pet care, home and auto repair, and event planning.
• Consumer discounts through Abenity.
• Retirement readiness and rollover assistance services, and preferred banking partnerships.
• Education assistance for tuition, student loans, certification support, and dependent scholarships.
• Colleague recognition program.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Employee Health Assistance Fund offering free employee-only coverage to eligible full-time and part-time colleagues based on income.

What This Job Offers

• Job Type: Full-time