Enrollment Counselor

HCA Healthcare • Louisville, KY

1d

About The Position

The Enrollment Counselor at Galen College of Nursing assists prospective students in making informed decisions to meet their educational goals and serves as their main point of contact throughout the enrollment process. The counselor provides information about on-campus programs, supports students with enrollment requirements and documentation, and helps them understand program expectations, policies, and financing paperwork.

Requirements

• An earned baccalaureate degree or equivalent experience in lieu of education.
• Excellent interpersonal, written, oral, and technical skills.
• Confident presence and customer-friendly demeanor.
• Ability to work in a fast-paced environment.
• Working knowledge of Microsoft Office products.

Nice To Haves

• Prior experience in higher education, student recruitment, retention, or marketing.
• Prior experience with Recruit and/or Colleague.

Responsibilities

• Follow up with prospective students through phone calls, emails, web chat, and social media.
• Use Recruit and Colleague to enter data and document follow-up with prospective students.
• Provide detailed information about on-campus programs and give tours to prospective students.
• Notify students of program acceptance and welcome them to the college.
• Explain the time and commitment required for success in a program of study, answer questions, and provide further details as needed.
• Orient students to program expectations and policies.
• Follow up with students to ensure required documentation is received.
• Ensure students understand and agree with transfer credits awarded.
• Verify prerequisite requirements, including immunizations and background screenings.
• Meet with students to explain the enrollment agreement and obtain their signatures.
• Maintain current knowledge of college policies, processes, and relevant accrediting and regulatory agency guidelines.
• Guide students in securing the paperwork needed to finance their education.

Benefits

• Medical coverage, including prescription drug and behavioral health coverage, telemedicine, and AirMed medical transportation.
• Dental and vision plans.
• Life and disability coverage.
• Flexible spending accounts and supplemental health protection plans.
• Auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, and pet insurance.
• Counseling services and resources for emotional, physical, and financial well-being.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Fertility and family-building benefits and adoption assistance.
• Referral services for children, elders, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity.
• Retirement readiness, rollover assistance, and preferred banking partnerships.
• Education assistance for tuition, student loans, certifications, and dependent scholarships.
• Colleague recognition program.
• Paid time off, paid family leave, disability coverage, and leaves of absence.
• Employee Health Assistance Fund offering free employee-only coverage to eligible full-time and part-time colleagues based on income.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level