Benefits Assistor/Enrollment Specialist
About The Position
Senior Solutions, the Area Agency on Aging in Southeastern Vermont, is seeking a Benefits Assistor to educate, coordinate, and enroll older adults and people with disabilities in public benefits for which they qualify, including health coverage, food assistance, and other essential support programs. The position serves Senior Solutions clients in Springfield, Vermont, and may involve meeting with households at their homes and other community locations. Travel is required as needed within Windsor and Windham counties. The Benefits Assistor obtains and maintains certification through the Vermont Department of Vermont Health Access (DVHA); training sessions for certification are paid. The role provides guidance and enrollment support for Medicaid and other Vermont Health Connect programs, as well as education, application assistance, and outreach for hunger relief programs. The position collaborates with other Benefit Assistor service organizations and maintains timely, accurate case documentation in keeping with organizational policies and grant requirements.
Requirements
- Experience in case management, social services, or a related human services field, or an equivalent combination of education and experience.
- Eligible to obtain and maintain Benefit Assistor certification through the Vermont Department of Vermont Health Access (DVHA).
- Knowledge of community resources and counseling or social work practices with high-risk populations.
- Understanding of poverty, fair housing, and Vermont landlord/tenant law.
- Effective verbal and written communication skills.
- Excellent organizational skills and ability to maintain accurate documentation while protecting confidential information.
- Proficiency in Microsoft Office and standard computer/database applications.
- Ability to interact effectively with a diverse population, including landlords and other social service providers.
- Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
- Strong interest in and commitment to the needs of individuals and families with low income.
- Valid driver's license, favorable driving record results, access to dependable transportation, and willingness to travel within the Senior Solutions service area.
Nice To Haves
- Degree in social work, human services, psychology, sociology, or a related field; relevant education and experience may be substituted for a degree.
- Bilingual abilities.
Responsibilities
- Obtain and maintain Benefit Assistor certification through the Vermont Department of Vermont Health Access (DVHA); certification training sessions are paid.
- Provide education, enrollment assistance, and health insurance navigation for Medicaid and other Vermont Health Connect programs to Senior Solutions clients.
- Provide education, application assistance, and outreach for hunger relief programs, including 3SquaresVT (SNAP), Farm to Family Coupons, and Crop Cash.
- Meet with households in settings outside the office, including their homes and other community locations.
- Travel as needed within Windsor and Windham counties to meet with clients.
- Collaborate with Vermont 211, the Vermont Community Action Partnership, and other Benefit Assistor service organizations on consistent data collection, reporting, and service quality.
- Maintain accurate and timely case documentation in accordance with Senior Solutions policies and grant requirements.
Benefits
- Paid time off.
- Full-benefit package.
- Paid training sessions for Benefit Assistor certification.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
