License and Title Administrator

SFC Payroll•Oak Brook, IL

3d•Hybrid

About The Position

The License and Title Administrator supports the Moventum Fleet Management team by processing licensing functions accurately and on time, including mail distribution, invoice payment, title management, and maintaining electronic files. The role works a hybrid schedule based out of the Oak Brook office, with work-from-home and in-office arrangements determined by company leadership. Remote responsibilities include using company-provided equipment and securely storing and transporting documents and licensing materials, as well as local travel to post offices, shipping vendors, and DMV locations.

Requirements

High school diploma or GED.
One year of licensing experience or 2–3 years of general administrative experience.
Detail-oriented.
Highly accurate data input skills.
Ability to work independently.
Proficiency in Microsoft Office programs, including Excel and Word.
Customer service experience.

Responsibilities

Identify, quality-check, scan, and file vehicle titles and registrations.
Mail plates and registrations to drivers and customers.
Assist License and Title Coordinators with administrative tasks, including documentation, data entry, and process follow-up.
Research, process, and pay vehicle violations, including toll, camera, and parking violations.
Prepare titles for sale and mail them to purchasers or vendors.
File and pay vehicle registration-related taxes.
Use data, metrics, and reports to prioritize daily workload, select vendors, and identify issues before they affect customers.
Scan and index documents to maintain electronic vehicle files.
Research missing titles, take appropriate action to obtain them, and track their status until secured.
Obtain duplicate and corrected titles.
Follow up with customers to obtain missing registration information.
Occasionally contact external customers to provide transaction status and address licensing-related questions.
Work from home and in the office as determined by company leadership, and travel locally to post offices, shipping vendors, and DMV locations as needed.
Perform other duties and projects as assigned.

Benefits

Comprehensive medical, dental, and vision insurance, including HSA and FSA accounts with employer contributions toward an HSA.
Company-paid disability and life insurance.
401(k) plan with company match and additional end-of-year funding.
Paid vacation based on tenure, personal time, sick days, and summer half-days for certain roles.
10 paid holidays annually.
Paid parental leave and a monetary gift toward a 529 education account.
Confidential Employee Assistance Program.
Training and tuition reimbursement.
Community service and charity match opportunities.
Employee recognition programs and celebrations.
Annual incentive bonus based on financial and personal performance.