License and Title Administrator

Sasser, Inc.•Oak Brook, IL

1d•$40,000 - $50,000•Hybrid

About The Position

The License and Title Administrator supports the Moventum Fleet Management team and is responsible for timely, accurate licensing support, including mail distribution, invoice payment, title management, and maintaining electronic files. The position works a hybrid schedule based out of the Oak Brook office, with work-from-home and in-office arrangements determined by company leadership. Remote work includes using company-provided equipment and securely storing and transporting documents and licensing materials, as well as local trips to post offices, shipping vendors, and DMV locations. The role processes and tracks vehicle titles, registrations, violations, and registration-related taxes; maintains electronic vehicle files; and supports L&T Coordinators with administrative work. It may also involve occasional external customer contact about transaction status and licensing questions. Other duties and projects may be assigned. The position is non-exempt and eligible for overtime for hours worked beyond 40 in a workweek. The stated annual hiring range is $40,000 to $50,000, and the role is eligible for an annual incentive bonus based on financial and personal performance.

Requirements

High school diploma or GED.
One year of licensing experience or 2–3 years of general administrative experience.
Detail-oriented.
Highly accurate data input skills.
Ability to work independently.
Proficiency in Microsoft Office programs, including Excel and Word.
Customer service experience.
Ability to store and transport documents and licensing materials weighing up to 25 pounds.

Responsibilities

Identify, quality-check, scan, and file vehicle titles and registrations.
Mail plates and registrations to drivers and customers.
Assist L&T Coordinators with documentation, data entry, and process follow-up.
Research, process, and pay vehicle violations, including toll, camera, and parking violations.
Prepare titles for sale and mail them to purchasers or vendors.
File and pay vehicle registration-related taxes.
Use data, metrics, and reports to prioritize daily workload, select vendors, and identify issues before they affect customers.
Scan and index documents to maintain electronic vehicle files.
Research missing titles, take appropriate action to obtain them, and track status until secured.
Obtain duplicate and corrected titles.
Follow up with customers for missing registration information.
Occasionally contact external customers to provide transaction status and address licensing-related questions.
Work from home and in the office as determined by company leadership; remote work includes using company-provided equipment, securely storing and transporting documents and licensing materials, and local travel to post offices, shipping vendors, and DMV locations.
Perform other duties and projects as assigned.

Benefits

Annual incentive bonus based on financial and personal performance.
Comprehensive medical, dental, and vision insurance plans.
HSA and FSA accounts, with employer contributions toward HSA.
Company-paid disability and life insurance plans.
401(k) plan with company match and additional end-of-year funding.
Paid vacation time tiered by tenure, personal time, sick days, and summer half days for certain roles.
10 paid holidays annually.
Paid parental leave and a monetary gift toward a 529 education account.
Confidential Employee Assistance Program.
Training and tuition reimbursement.
Community service and charity match opportunities.
Employee recognition programs and celebrations.