Library Student Assistant

University of Portland Portal • Portland, OR

3d

About The Position

As part of the Access Services team, the Library Student Assistant provides customer service to students, faculty, staff, and the UP community. The position reports to the Access Services Manager and Access Services Evening Supervisor. Student assistants are employed during the fall and spring semesters, may have the opportunity to work during summer semesters, and may choose to work when the library is open during fall, winter, and spring breaks. Students hired during this application period will begin in spring 2027, with an opportunity to begin training during winter break. Training in relevant library processes and software is provided through face-to-face instruction, weekly reminders, and online tutorials. Students are also trained to become familiar with the library's layout and operations.

Requirements

• Strong communication skills and the ability to represent the library professionally and courteously.
• Customer service skills or other relevant experience working with the public.
• Attention to detail when completing repetitive tasks.
• Ability to be punctual and consistently work a set schedule selected by the student.
• Availability for selected work hours that may fall outside normal office hours.

Nice To Haves

• Knowledge of how a library works or prior use of a library.
• Aptitude for learning technology quickly.

Responsibilities

• Provide customer service to students, faculty, staff, and the UP community.
• Work shifts at the Service Desk.
• Shelve and shelf-read the collection on the lower level.
• Process incoming and outgoing book requests.
• Answer questions about the library in person and over the phone.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed