Library - Library Assistant

La Vergne Tennessee•La Vergne, TN
•Onsite

About The Position

The Library Assistant is a patron-focused role responsible for organizing the library, helping the public find materials, and answering questions about library services. The position works 40 hours per week, including one weeknight and every other Saturday, under the guidance and close supervision of the Library Director. The role is based primarily in the library and is not remote. The assistant provides circulation and reference desk services, supports patrons with library materials and technology, maintains collections and library spaces, and may help with programs and outreach. The position includes public interaction, teamwork with library staff, and opportunities to participate in professional development.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years old.
  • Must possess a valid Tennessee driver’s license or be able to obtain one within a reasonable period.
  • Ability to calculate fees and copier money and make correct change.
  • Time management skills, including setting priorities and meeting assigned deadlines.
  • Written and oral communication skills.
  • Ability to effectively read and understand written information.
  • Ability to comprehend and follow instructions.
  • Knowledge of public library practices, basic library principles, and procedures.
  • Positive, enthusiastic, patron-oriented approach to public service.
  • Ability to accept delegation and work under general direction, with or without close supervision.
  • Ability to provide individual instruction on library, literary, and basic technology topics.
  • Ability to represent the City of La Vergne professionally and respectfully.
  • Ability to meet the physical demands of the role, including frequent sitting and standing; constant standing, walking, handling objects, tools, or controls, and reaching; and occasional lifting or moving of up to 50 pounds.
  • Vision abilities including close vision, distance vision, color vision, and the ability to adjust focus.

Responsibilities

  • Meet the library’s customer service standards in interactions with the public and staff.
  • Perform circulation and reference desk duties, including answering phones, assisting patrons, creating library card accounts, checking materials in and out, placing holds, and collecting fees for lost or damaged items.
  • Assist patrons with faxes and copies, retrieve prints, and provide basic computer support as requested.
  • Respond to frequently asked questions and recommend reading materials based on patrons’ needs.
  • Apply knowledge of the Dewey Decimal System when shelving or locating nonfiction materials and use the Tennessee Electronic Library (TEL).
  • Answer directional questions and refer patrons to appropriate personnel.
  • Shelve and shelf-read materials, keep the library organized and user-friendly, and maintain exhibits and displays as requested.
  • Perform custodial duties as necessary.
  • Occasionally assist with implementing programs and conducting outreach activities.
  • Assist with library programs and events, including planning, setup, execution, logistics, and preparation of materials.
  • Help patrons use library technology and digital resources, including public computers, printers, e-readers, and online databases, and troubleshoot basic technology issues.
  • Perform other duties as assigned.

Benefits

  • Professional development opportunities
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