Library - Library Assistant
About The Position
The Library Assistant is a patron-focused role responsible for organizing the library, helping the public find materials, and answering questions about library services. The position works 40 hours per week, including one weeknight and every other Saturday, under the guidance and close supervision of the Library Director. The role provides circulation and reference desk services, assists patrons with library materials and technology, maintains organized and welcoming library spaces, and occasionally supports programs and outreach. The position is not remote and may require a variety of schedules, including evenings and weekends. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Requirements
- High school diploma or GED.
- Must be at least 18 years old.
- Must possess a valid Tennessee driver’s license or be able to obtain one within a reasonable period.
- Mathematical ability to calculate fees and copier money and make correct change.
- Time-management skills, including setting priorities and meeting assigned deadlines.
- Written and oral communication skills.
- Ability to read and understand written information effectively.
- Ability to comprehend and follow instructions.
- Knowledge of public library practices, basic library principles, and procedures.
- Positive, enthusiastic, patron-oriented approach to public service.
- Ability to accept delegation and work under general direction, with or without close supervision.
- Ability to provide individual instruction on library, literary, and basic technology topics.
- Ability to represent the City of La Vergne professionally and respectfully.
- Ability to meet the physical demands of the job, including occasionally lifting and/or moving up to 50 pounds; frequently sitting, standing, talking, or listening; and constantly standing, walking, handling objects or controls, and reaching.
- Vision abilities including close vision, distance vision, color vision, and ability to adjust focus.
Nice To Haves
- Interest in participating in professional development related to library trends, customer service, library systems, and emerging technologies.
Responsibilities
- Meet the library’s customer service standards in interactions with the public and staff.
- Perform circulation and reference desk duties, including answering phones, assisting patrons, creating library card accounts, checking materials in and out, placing holds, and collecting fees for lost or damaged items.
- Assist patrons with faxes and copies, retrieve print jobs, and provide basic computer support as requested.
- Provide standard responses to frequently asked questions from the public.
- Recommend reading materials appropriate to patrons’ needs.
- Apply knowledge of the Dewey Decimal System when shelving or locating nonfiction materials.
- Understand and use the Tennessee Electronic Library (TEL).
- Answer directional questions and refer patrons to appropriate personnel.
- Shelve and shelf-read materials; keep the library organized and user-friendly, including maintaining exhibits and displays as requested.
- Perform custodial duties as necessary.
- Occasionally assist with implementing programs and conducting outreach activities.
- Support library programs and events, including preparation, setup, logistics, and interaction with participants.
- Assist patrons with public computers, printers, e-readers, online databases, and digital library services; troubleshoot basic technology issues.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
