Library Assistant
About The Position
The Library Assistant supports library access services and the teaching, learning, research, and outreach endeavors of NMSU. The role handles billing and fines for library materials, reconciles cash and deposit records, prepares and analyzes reports, and communicates with patrons about overdue items. It also searches for missing or lost materials, sets operating hours in service platforms as directed, assists with student employee supervision, and provides customer service at the circulation desk. The position is based in Las Cruces and is a full-time, non-exempt bargaining unit position represented by AFSCME. The schedule is Sunday through Thursday, 9 a.m. to 6 p.m., on the swing shift.
Requirements
- High school diploma or higher degree.
Nice To Haves
- Prior customer service experience.
- Previous experience in a library environment.
Responsibilities
- Prepare billing for lost materials and waive fines for returned or replaced items.
- Reconcile the cash register and ledger and record deposits for the Business Manager.
- Generate and analyze item, transaction, and patron reports in correspondence with University Accounts Receivable.
- Send correspondence to patrons about overdue items.
- Search for missing and lost materials when reported by patrons.
- Set hours of operation in various service platforms as directed by the Manager of Operations.
- Assist the Manager with supervision of student employees.
- Provide customer service in a busy environment.
- Assist patrons at the circulation desk.
- Perform other duties and special projects as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
