Work Study Student, Library

Santa Fe College•Gainesville, FL

2d•Onsite

About The Position

The Lawrence W. Tyree Library at Santa Fe College’s Northwest Campus hires Work Study students to support library circulation, collection maintenance, and quality library services. The student helps maintain a functional and efficient work environment and complies with college policies, including requirements for privacy and security of student records and other sensitive information. The role provides courteous, informed, accessible, and professional service to library users and staff.

Requirements

Must be a currently enrolled Santa Fe College student in good academic standing and taking at least six credit hours.
Must be able to work successfully in a multicultural environment.
Must adapt flexibly and positively to change in a rapidly growing environment.
Must communicate professionally, diplomatically, empathetically, and tactfully using methods and levels appropriate to the job.
Must respond promptly and courteously to questions from students and faculty, demonstrating patience and persistence when helping people with little or no computer skills.
Must demonstrate integrity, professionalism, civility, and a high degree of ethics in job-related actions.
Must be able to plan, schedule, and organize tasks to achieve goals within or ahead of established time frames.
Must be able to identify issues, determine causes, develop solutions, and follow through on implementing resolutions.
Must demonstrate accuracy and attention to detail.
Must be able to organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously, assess situations, and determine and apply appropriate responses.
A criminal background check will be conducted.

Nice To Haves

Availability to work mornings, nights, and/or weekends.

Responsibilities

Greet, assist, and direct visitors at the Tyree Library service desks on the Northwest Campus.
Screen and route telephone calls concerning library activities and operations, directing inquiries as appropriate.
Provide front-line assistance with questions and concerns, making appropriate referrals when needed.
Assist library users with borrowing materials, study room reservations, computers, printing, Wi-Fi, and general library questions.
Shelve and help maintain library materials.
Move throughout the building’s interior and exterior to identify and communicate safety or policy concerns and needs.
Operate and maintain office equipment, including copy machines, laminators, and document shredders, and scan and print documents.
Wipe down desks and sanitize desks and chairs in the testing room, computer lab, and breakroom; help ensure rooms are clean.
Provide general administrative support to library staff.
Protect the privacy and security of student records and sensitive information in accordance with applicable regulations and policies.
Comply with College Rules, procedures, guidelines, and applicable laws and regulations, including those concerning document retention and destruction, FERPA, and confidentiality.
Provide courteous, informed, accessible, and professional service.
Perform other duties as assigned.