LIBRARY ASSISTANT I - Range AME / 07
About The Position
The Library Assistant I works in the Library at 3600 Denali Street. The position serves patrons and supports library operations by handling, organizing, checking in and checking out materials; assisting customers with library machines, cards, the website, and catalog; and maintaining orderly shelves and public areas. Employees must provide excellent customer service, contribute to diversity and inclusiveness efforts, and work effectively with coworkers and the public. Hours vary, Monday through Sunday, between 8:00 a.m. and 8:00 p.m. The position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the current agreement between the Municipality of Anchorage and AMEA. Employment is conditional on satisfactory completion of required background checks. Applicants must be legally authorized to work in the United States; the Municipality does not provide visa sponsorship.
Requirements
- High school diploma, GED, or equivalent.
- Six months of customer service experience, paid or volunteer.
- Legally authorized to work and accept employment in the United States.
- Satisfactory completion of a national criminal background investigation and Municipal Employment Office background check.
- If selected, ability to bend, stoop, stretch, lift boxes weighing up to 50 pounds, push fully loaded book trucks, and stand for up to four hours at a time.
- Personal suitability qualifications include good character, loyalty, honesty, appropriate demeanor, industry, amenability to supervision, and willingness to cooperate with associates.
Responsibilities
- Pull materials from Automated Handling bins, sort them, and shelve them in order.
- Check library materials in and out for patrons.
- Shift materials as needed and shelf-read to ensure materials are in proper order.
- Assist the public with automated handling and self-check machines.
- Register patrons for library cards.
- Help customers use the library website and catalog.
- Direct customers to library materials.
- Maintain library order by straightening shelves, refilling displays, and checking computers and other equipment.
- Establish and maintain effective relationships with coworkers and the public, treating everyone with honesty, respect, and fairness.
- Assist in Anchorage Public Library's diversity and inclusiveness efforts.
- Provide excellent customer service and a positive user experience while working efficiently as a team member.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
