Library Assistant I

City of Rancho Cucamonga•Rancho Cucamonga, CA

About The Position

The City of Rancho Cucamonga is hiring a Library Assistant I to provide customer service and support library or museum services. The role serves community members of all ages, connecting them with information, library materials, technology, and print and electronic resources while helping create a welcoming, safe, and enjoyable space. Depending on the assignment, the Library Assistant may support Children’s and Family Services, Adult, Teen, and Technology Services, or Museum Services. Library work may include assisting with programs and events, collection-related tasks, displays, outreach, and tours. The Museum Services assignment includes creating and leading art- and STEM-based programming and assisting with ticket and membership sales. The position requires education, coursework, and/or library experience as described in the qualifications. The work environment is generally clean, with limited exposure to dust, fumes, odors, and noise. Work schedules may include evenings and weekends.

Requirements

  • Graduation from an accredited college with a bachelor's degree in Library Science, six units of college-level technical library courses, one year of library experience, or an equivalent combination of training and experience providing the desired knowledge and abilities.
  • The stated minimum qualifications also describe a bachelor's degree, six units of college-level technical library courses, and one year of library experience; substitution: a total of five years of library experience.
  • Knowledge of library work principles and practices, library indexes and catalogs, and simple reference sources.
  • Ability to communicate orally and in writing.
  • Ability to establish and maintain cooperative working relationships with the public, especially children.
  • Successful candidates must pass reference and background verification and a pre-employment medical exam.
  • If hired, candidates must verify their identity and eligibility to work in the United States.

Responsibilities

  • Provide customer service to people of all ages at blended library service desks.
  • Connect guests with information, library materials, technology, and print and electronic resources.
  • Help create a welcoming, safe, and enjoyable space for community members.
  • Support the Children and Family Services team; may organize, present, and assist with programs for young children and families, including storytimes, cultural arts programs, special events, and the Summer Reading Program.
  • Support multiple library divisions; may organize, present, and assist with programs for multi-aged audiences, including cultural arts programs, special events, and the Summer Reading Program.
  • Assist with collection-related tasks, create library displays, participate in outreach, and conduct library tours.
  • For Museum Services, create and lead art- and STEM-based programming for museum visitors.
  • For Museum Services, assist with selling tickets and memberships at the Museum ticket desk.
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