GC Retail Lessons Lead Store 863

Guitar Center • Selden, NY

4d

About The Position

Guitar Center’s Lessons Lead helps create a positive experience for customers and students by selling lesson and rehearsal packages, answering questions, and providing tours of the Lessons facility. The role supports the growth of the lesson program and curriculum sales, coordinates instructor and student schedules, and helps ensure facility systems and schedules are maintained. The Lessons Lead also provides guidance and mentorship to instructors and contributes to an inclusive, customer-focused environment.

Requirements

• At least 3 years of relevant work experience in musical instruction, administration, or non-instructional retail work.
• Ability to lift up to 25 pounds.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Customer-service skills and the ability to provide an excellent customer experience.
• Clear, courteous written and verbal communication with diverse internal and external stakeholders.
• Organizational and multitasking skills, attention to detail, and ability to work in a fast-paced, high-urgency environment.
• Ability to lead, manage, and mentor others; provide constructive feedback; and manage a geographically dispersed team.

Nice To Haves

• Associate’s degree.
• Skilled understanding of Guitar Center retail systems and processes.

Responsibilities

• Increase student enrollment in the lesson program by driving and maintaining sales and promotional programs.
• Sell rehearsal space.
• Communicate with parents and students to ensure a positive overall experience.
• Guide instructors, their teaching and non-teaching schedules, and students by coordinating lesson schedules with instructor availability.
• Maintain and increase curriculum sales.
• Ensure systems are functioning properly.
• Maintain lesson and rehearsal schedules for the facility.
• Perform additional duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.
• Eligible to participate in the Guitar Center Company bonus program based on Company performance.
• Gig leave for musician employees to take time off for a tour and return to their job.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed