GC Retail Lessons Lead Store 742

Guitar Center • Fayetteville, AR

2d

About The Position

Guitar Center’s Lessons Lead helps deliver a positive experience for customers and students by selling lesson and rehearsal packages, answering questions, and giving tours of the Lessons facility. The role supports the lesson program’s growth and day-to-day operation, including coordinating schedules, supporting instructors, maintaining facility schedules, and ensuring systems function properly. The successful candidate is customer-focused, communicates effectively with diverse people, stays organized in a fast-paced environment, and can lead, manage, and mentor others.

Requirements

• At least 3 years of relevant work experience in musical instruction, administration, or retail non-instruction work.
• Ability to lift up to 25 pounds.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Customer-service skills and the ability to provide an excellent customer experience.
• Clear, concise, positive, and courteous written and verbal communication skills.
• Organizational skills, attention to detail, and ability to multitask in a fast-paced, high-urgency environment.
• Ability to lead, manage, and mentor others, including a geographically dispersed team.

Nice To Haves

• Associate’s degree.
• Skilled understanding of Guitar Center retail systems and processes.

Responsibilities

• Grow lesson-program enrollment by driving and maintaining sales and promotional programs.
• Sell rehearsal space.
• Communicate with parents and students to help ensure a positive overall experience.
• Guide instructors, students, and lesson scheduling; coordinate lesson schedules with instructor availability, including teaching and non-teaching schedules.
• Maintain and increase curriculum sales.
• Ensure systems are functioning properly.
• Maintain lesson and rehearsal schedules for the facility.
• Answer customer questions and provide tours of the Lessons facility.
• Lead, manage, and mentor others, provide positive and constructive feedback, and help develop direct reports.
• Perform additional duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.
• Gig leave for musician employees to take time off to tour and return to their job.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed