GC Retail Lessons Lead Store 815
About The Position
The Lessons Lead is responsible for creating a positive experience for customers and students by selling lesson and rehearsal packages, answering customer questions, and providing tours of the Lessons facility. The role supports Guitar Center’s mission to nurture lifelong musicians in an inclusive, customer-first environment. The successful candidate demonstrates a strong customer focus, clear and courteous communication with diverse stakeholders, organization and attention to detail in a fast-paced environment, and the ability to lead, manage, and mentor others, including a geographically dispersed team. The role also involves coordinating instructors, schedules, students, and facility operations.
Requirements
- At least 3 years of relevant work experience in musical instruction, including administration or non-instructional retail experience.
- Ability to lift up to 25 pounds.
- Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Nice To Haves
- Associate’s degree.
- Skilled understanding of Guitar Center retail systems and processes.
Responsibilities
- Increase student count in the lesson program by driving and maintaining sales and promotional programs.
- Sell rehearsal space.
- Communicate with parents and students to ensure a positive experience.
- Guide instructors, their teaching and non-teaching schedules, and students by coordinating lesson schedules with instructor availability.
- Maintain and increase curriculum sales.
- Ensure systems are functioning properly.
- Maintain lesson and rehearsal schedules for the facility.
- Perform additional duties as assigned.
Benefits
- Eligible to participate in the Guitar Center Company bonus program based on Company performance.
- Gig leave for musician employees to take time off to perform and return to their job after a tour.
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Mental health support.
- Paid sick, holiday, and vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
