Lending Product Manager

UMB Bank•Kansas City, MO

23h•Hybrid

About The Position

The Lending Product group manages lending solutions for the Bank’s retail and business customers, including Consumer, Private Banking, Small Business, Business Banking, and Commercial lines of business. The Commercial Lending Product Manager serves as a thought leader for UMB’s commercial lending product solutions and develops and manages strategies to improve, grow, and scale them. The role includes new product development and enhancements, working directly with credit and underwriting teams to improve efficiencies across the customer lifecycle, and executing strategic initiatives. The manager collaborates with internal teams, external partners, and stakeholders to support growth and profitability while ensuring compliance with regulatory requirements and industry standards. Responsibilities may also include other initiatives assigned by Bank Product leadership. The role is hybrid for candidates in the Kansas City metropolitan area, with on-site work Monday through Thursday and remote work on Friday. Qualified remote candidates outside the Kansas City area may also be considered, provided they are located within the United States.

Requirements

Bachelor’s degree in a related field and at least 5 years of product development experience, or an equivalent combination of education and experience.
At least 2 years of commercial or business lending experience.
Innovative and entrepreneurial mindset.
Demonstrated success managing difficult situations and relationships with partners and vendors.
Ability to gain influence and build cross-functional consensus.
Experience interpreting market and financial data to drive decisions, align strategies, and develop product innovation.
Legal authority to work in the United States; visa sponsorship is not available.

Responsibilities

Develop, implement, and manage strategies to improve growth, profitability, and customer experience.
Partner with internal teams to leverage and interpret data for product strategy development, business justification, optimization, and execution.
Monitor and analyze product performance KPIs, feedback, and market trends to identify improvement areas and growth opportunities.
Establish and maintain relationships with internal and external partners.
Collaborate with credit, underwriting, portfolio management, marketing, finance, IT, fraud, legal, compliance, risk management, operations, and servicing teams to coordinate efforts and execute strategies.
Contribute strategic insights and forward-thinking ideas to improve internal employee and customer experience.
Develop and enhance products, work with credit and underwriting teams to improve end-to-end customer lifecycle efficiencies, and execute strategic initiatives.
Undertake other initiatives as assigned by Bank Product leadership.