Lending Product Manager

UMB Bank•Kansas City, MO
•$98,208 - $144,705•Hybrid

About The Position

The Lending Product group manages lending solutions for the Bank’s retail and business customers, including Consumer, Private Banking, Small Business, Business Banking, and Commercial lines of business. As a Commercial Lending Product Manager, you will serve as a thought leader for UMB’s commercial lending product solutions and develop and manage strategies to improve, grow, and scale those solutions. Work includes new product development and enhancements, partnering directly with credit and underwriting teams to improve efficiencies throughout the customer lifecycle, and executing strategic initiatives. You will collaborate with internal teams, external partners, and stakeholders to support the growth and profitability of the offerings while ensuring compliance with regulatory requirements and industry standards. Additional initiatives may be assigned by Bank Product leadership. The role is hybrid for candidates in the Kansas City metropolitan area, with on-site work Monday through Thursday and remote work on Friday. Qualified candidates outside the Kansas City area may work remotely, provided they are located within the United States. Applicants must have legal authority to work in the United States; visa sponsorship is not available.

Requirements

  • Bachelor’s degree in a related field and at least 5 years of product development experience, or an equivalent combination of education and experience.
  • At least 2 years of commercial or business lending experience.
  • Innovative and entrepreneurial mindset, with the ability to serve as product owner.
  • Demonstrated success managing difficult situations and relationships with partners and vendors.
  • Ability to influence others and build cross-functional consensus.
  • Experience interpreting market and financial data to drive decisions, align strategies, and develop product innovation.
  • Legal authority to work in the United States; work visa sponsorship is unavailable.

Responsibilities

  • Develop, implement, and manage strategies to improve growth, profitability, and customer experience.
  • Partner with internal teams to leverage and interpret data for product strategy development, business justification, optimization, and execution.
  • Monitor and analyze product performance KPIs, feedback, and market trends to identify improvement areas and growth opportunities.
  • Establish and maintain relationships with internal and external partners.
  • Collaborate with credit, underwriting, portfolio management, marketing, finance, IT, fraud, legal, compliance, risk management, operations, and servicing teams to coordinate efforts and successfully execute strategies.
  • Contribute strategic insights and forward-thinking ideas to improve internal employee and customer experiences.
  • Develop and enhance commercial lending products and work with credit and underwriting teams to improve efficiencies across the customer lifecycle.
  • Execute strategic initiatives and support the growth, profitability, and compliance of the product offerings.

Benefits

  • Paid Time Off
  • 401(k) matching program
  • Annual incentive pay
  • Paid holidays
  • Company-sponsored medical, dental, vision, and other insurance coverage
  • Health savings, flexible spending, and dependent care accounts
  • Adoption assistance
  • Employee assistance program
  • Fitness reimbursement
  • Tuition reimbursement
  • Associate wellbeing program
  • Associate emergency fund
  • Associate banking benefits
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