Legends Floor Staff

Galaxy Theatres•Sparks, NV
•$15 - $16

About The Position

Legends Floor Staff sell tickets, assist guests, check tickets, provide information, prepare concessions, and help maintain a safe, clean theater environment. The role uses a point-of-sale system and cash registers to process cash, credit, and mobile transactions. Staff also answer and transfer phone calls, stock supplies, monitor crowd behavior, and report safety or cleanliness issues. Previous customer service or cash-handling experience is a plus. The role requires standing for extended periods and performing physical tasks such as lifting, bending, and cleaning, and may involve evening, weekend, and holiday shifts as scheduled.

Requirements

  • Excellent communication and interpersonal skills.
  • Basic math skills and ability to handle money accurately.
  • Ability to stand for extended periods and perform physical tasks such as lifting, bending, and cleaning.
  • Reliable, punctual, and able to work in a fast-paced environment.
  • Willingness to work evenings, weekends, and holidays as scheduled.

Nice To Haves

  • Previous customer service or cash-handling experience.

Responsibilities

  • Sell tickets at the box office using a point-of-sale system.
  • Operate cash registers accurately and handle cash, credit, and mobile transactions.
  • Greet and assist guests in a friendly, professional manner.
  • Check tickets at theater entrances and guide guests to appropriate locations.
  • Provide information about showtimes, theater amenities, policies, and general inquiries.
  • Answer phones courteously and provide accurate assistance or transfer calls as needed.
  • Prepare food and beverages at the concession stand following safety and quality guidelines.
  • Stock concessions, napkins, utensils, cleaning materials, and other supplies as needed.
  • Clean lobby and auditorium areas, including sweeping, mopping, restroom checks, trash removal, and general maintenance.
  • Monitor crowd behavior and support crowd-control procedures to maintain a safe and orderly environment.
  • Inspect the facility for safety or cleanliness issues and report them promptly.

Benefits

  • Team members may be eligible for tip sharing depending on location and job assignment.
  • Holiday pay at time and a half on Christmas, New Year's, and Thanksgiving for hourly team members who work those holidays.
  • 401(k) with discretionary employer match for qualifying team members.
  • Eligible full-time team members receive health, dental, vision, and life insurance after a 60-day waiting period, with employer contributions of up to $395 per month.
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