Legal Priority Operator - 2nd Shift (Hybrid)

RR Donnelley•Phoenix, AZ

1d•$42,700 - $59,700•Hybrid

About The Position

The Legal Priority Operator serves as the department’s primary point of contact for incoming word-processing requests, including document formatting, proofreading, editing, styling, printing, and converting or saving documents as PDFs. The role coordinates and prioritizes departmental workloads, gathers assignment details from requesters, determines how tasks should be completed, and engages appropriate resources, including local and off-site office services. The operator may assist with proofreading and quality control during high-volume periods and is expected to deliver projects within negotiated timeframes while maintaining thorough knowledge of firm-supported software. This is a second-shift role scheduled Sunday through Thursday, 3:00 p.m. to 11:30 p.m. The position requires flexibility to work overtime as needed. The listed hourly rate is $26.31; the posting also gives an annual compensation range of $42,700 to $59,700. Benefits include medical, dental, and vision coverage, paid time off, disability and life insurance, a 401(k) with company match, parental leave, adoption assistance, tuition assistance, and employer/partner discounts.

Requirements

Ability to work in a fast-paced environment and meet pressing deadlines.
Ability to produce quality work product.
Minimum typing speed of 60 words per minute with 95% accuracy.
Excellent verbal and written communication skills.
Flexibility to work overtime as required.
High school diploma or equivalent.
Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.
Prior document-processing experience in a team environment.

Nice To Haves

Bachelor’s degree or at least two years of legal experience preferred.
Experience with legal software and applications such as Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace.
Knowledge of legal terminology preferred but not required.
Transcription experience is a plus.

Responsibilities

Serve as the primary point of contact for incoming word-processing requests, including formatting, proofreading, editing, document styling, printing, and PDF conversion.
Coordinate, assign, distribute, prioritize, track, and expedite departmental workloads.
Gather detailed assignment information from requesters to understand project needs and requirements.
Analyze requests to determine how tasks should be performed and engage the appropriate resource.
Direct requests to appropriate resources and coordinate with local and off-site office services.
Assist with proofreading and quality control analysis during high-volume periods.
Deliver projects within reasonable, negotiated timeframes.
Maintain thorough knowledge of firm-supported software packages.
Perform other related duties and assist with special projects as assigned.