Legal Priority Operator - 3rd Shift (Hybrid)
About The Position
The Legal Priority Operator serves as the primary point of contact for incoming word-processing requests, including document formatting, proofreading, editing, styling, printing, and conversion or saving documents as PDF images. The role gathers assignment details, analyzes requests, directs work to appropriate resources, and coordinates the department’s workload to deliver projects within negotiated timeframes. The position also supports proofreading and quality control during busy periods, maintains knowledge of firm-supported software, and assists with other duties and special projects. The schedule is Sunday through Thursday, 11:00 p.m. to 7:30 a.m., in a hybrid work arrangement.
Requirements
- Ability to work in a fast-paced environment and meet pressing deadlines.
- Ability to produce quality work product.
- Minimum typing speed of 60 words per minute with 95% accuracy.
- Excellent verbal and written communication skills.
- Flexibility to work overtime as required.
- High school diploma or equivalent required.
- Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.
- Prior document-processing experience in a team environment.
Nice To Haves
- Bachelor’s degree or at least two years of legal experience preferred.
- Experience with or exposure to legal software and applications such as Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace.
- Knowledge of legal terminology preferred but not required.
- Transcription experience is a plus.
Responsibilities
- Serve as the primary point of contact for incoming department requests involving word-processing projects, including formatting, proofreading, editing, document styling, printing, and conversion or saving to PDF images.
- Coordinate, assign, distribute, prioritize, track, and expedite department workload.
- Interface with requesters to gather detailed information and understand assignment requirements.
- Analyze requests, determine how tasks should be performed, and engage appropriate resources for completion.
- Direct requests to appropriate resources and coordinate with local and off-site office services.
- Assist with proofreading and quality-control analysis during heavy-volume periods.
- Deliver projects within reasonable, negotiated timeframes.
- Perform other related duties and assist with special projects as assigned.
- Maintain thorough knowledge of firm-supported software packages.
- Perform other duties as assigned.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Disability insurance
- 401(k) with company match
- Life insurance
- Voluntary supplemental insurance coverages
- Parental leave
- Adoption assistance
- Tuition assistance
- Employer and partner discounts
- Potential overtime, shift differential, call-in, and/or stand-by pay, depending on the role
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
