Legal Priority Operator - 2nd Shift (Hybrid)
About The Position
The Legal Priority Operator serves as the primary contact for incoming department requests involving word-processing projects, including document formatting, proofreading, editing, styling, printing, and conversion or saving documents as images or PDFs. The role coordinates, assigns, distributes, prioritizes, tracks, and expedites departmental workload; gathers assignment details from requesters; determines how tasks should be performed; and directs work to appropriate resources, including local and off-site office services. The operator may assist with proofreading and quality control during high-volume periods, delivers projects within reasonable negotiated timeframes, maintains knowledge of firm-supported software, and performs related duties and special projects as assigned. This is a hybrid, second-shift role scheduled Sunday through Thursday, 3:00 PM–11:30 PM. The stated pay rate is $26.31 per hour. Overtime may be required, and compensation may also include overtime, shift differential, call-in, or stand-by pay, depending on the role. Employment offers are contingent on successful completion of a pre-employment background check and drug screen.
Requirements
- Ability to work in a fast-paced environment and meet pressing deadlines.
- Ability to produce quality work product.
- Minimum typing speed of 60 words per minute with 95% accuracy.
- Excellent verbal and written communication skills.
- Flexibility to work overtime as required.
- High school diploma or equivalent required.
- Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.
- Prior document-processing experience in a team environment.
Nice To Haves
- Bachelor's degree or at least 2 years of legal experience preferred.
- Experience or exposure to legal software and applications such as Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace.
- Knowledge of legal terminology preferred but not required.
- Transcription experience is a plus.
Responsibilities
- Serve as the primary point of contact for incoming department requests for word-processing-related projects, including formatting, proofreading, editing, document styling, printing, and document conversion or saving to images or PDF.
- Coordinate, assign, distribute, prioritize, track, and expedite departmental workload.
- Gather detailed information from requesters to understand the nature and requirements of assignments.
- Analyze requests to determine how tasks should be performed and engage appropriate resources for completion.
- Direct requests to appropriate resources and coordinate with local and off-site office services.
- Assist with proofreading and quality control analysis during periods of heavy volume.
- Deliver projects within reasonable, negotiated timeframes.
- Maintain thorough knowledge of all firm-supported software packages.
- Perform other related duties and assist with special projects as assigned.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Disability insurance
- 401(k) with company match
- Life insurance
- Voluntary supplemental insurance coverage
- Parental leave
- Adoption assistance
- Tuition assistance
- Employer and partner discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
