Legal Engineer - Knowledge Management

Legora•New York, NY

2d•$165,000 - $224,000•Onsite

About The Position

Legora is hiring a Legal Engineer with knowledge management or learning and development experience to own the enablement strategy for its North American Legal Engineering team. This foundational role will build the knowledge systems, programs, and playbooks that make Legal Engineers’ expertise repeatable across the team. The role draws on experience running knowledge management inside a law firm and translates how lawyers work into workflows, playbooks, and use cases on Legora’s AI-native collaborative workspace. The Legal Engineer will define enablement strategy and success measures across onboarding, ramp, and ongoing development; identify capability gaps and prioritize programs based on outcomes such as ramp time, customer adoption, workflow quality, and deal support; and build a maintained, searchable knowledge-management system. The role will also design training and certification, coaching, peer learning, and practice-group programs, and partner on enablement for product launches, new use cases, and market shifts. It will embed AI-native ways of working, including Claude skills and workflows, into preparation for and follow-up on customer work. The position offers autonomy and responsibility in a fast-growing company, with an opportunity to shape the Legal Engineering enablement function. Legora describes its NYC office as an in-person environment and offers global collaboration with teams and clients.

Requirements

At least 5 years of experience in a law firm or legal organization, focused on knowledge management or law firm learning and development; practice innovation or legal technology roles also count.
Experience serving as a KM manager, L&D manager, or in an equivalent position at a law firm.
Deep understanding of how lawyers work, learn, and adopt technology.
Experience running training and adoption efforts for attorneys and earning their trust.
Strong systems thinking and ability to turn scattered know-how into structured, searchable, maintained resources that people use.
Exceptional communication skills and the presence to partner with senior leaders.
Rigor in holding programs accountable to outcomes.
Comfort operating in a fast-moving, high-growth technology company; prior experience in one is not required.

Nice To Haves

Implemented or evaluated legal AI, document automation, or other legal technology inside a law firm.
Built playbooks, precedent banks, or know-how programs that measurably changed how lawyers worked.
Experience with technical onboarding, certification, or customer-facing implementation or solutions work.
Supported multiple practice groups, offices, or geographies.

Responsibilities

Define the vision, roadmap, and success metrics for North American Legal Engineering enablement across onboarding, ramp, and ongoing development.
Identify where Legal Engineers need support, including product depth, legal workflow fluency, and customer-facing skills, and prioritize programs against ramp time, customer adoption, workflow quality, and deal-support outcomes.
Build a knowledge-management library of playbooks, workflow templates, use-case guides, discovery and demo frameworks, and customer-ready examples.
Create processes to capture expertise from top performers and customer engagements, curate it, keep it current, and retire stale material.
Establish taxonomy, ownership, and governance for team knowledge, including tagging by practice area, customer segment, and sales stage.
Design and run onboarding and certification programs covering product mastery, legal practice and workflow fluency, discovery, solution design, and presentations to lawyers and law firm leadership.
Create coaching, peer-learning, and practice-group deep-dive formats centered on real legal work.
Apply law-firm approaches to training, precedent, and adoption to internal team enablement and customer enablement through the team.
Partner on enablement for product launches, new use cases, and market shifts so Legal Engineers are prepared and consistent in customer conversations.
Embed AI-native ways of working, including Claude skills and workflows, into Legal Engineers’ preparation for and follow-up on customer work.

Benefits

Medical, dental, and vision coverage.
Multiple medical plan options through Aetna and Kaiser Permanente.
HSA or Healthcare FSA, depending on plan selection.
Dental plans via MetLife.
Vision plans via Vision Care.
Generous parental leave.
Free access to Maven Clinic.
Dependent Care FSA.
Free One Medical membership for employees and dependents.
Pre-tax commuter benefits.
Life insurance and short- and long-term disability coverage.
401(k) with generous company match.
Unlimited PTO.
Voluntary benefits including identity protection via Aura, legal coverage via MetLife, and pet savings programs.
Competitive salary and benefits package.
Tools for success.