Knowledge & Research Legal Engineer

RELX•Washington, DC

3d•$68,000 - $113,400•Remote

About The Position

The Knowledge & Research Legal Engineer builds trusted relationships with librarians, information professionals, and innovation leaders at large law firms. The role helps customers identify practical opportunities to adopt and expand AI-powered legal research and workflow solutions, supports implementation and engagement, and provides strategic guidance on responsible generative AI use in legal environments. Working with customer-facing teams, the role tailors use cases and implementation approaches to each firm's needs, governance practices, and success measures. It also supports customer education, product feedback, and industry engagement.

Requirements

Juris Doctorate degree and MLS.
At least three years of recent experience (within the last 3–6 months) working as a librarian in a large law firm, with direct experience supporting legal research, knowledge services, or technology adoption.
Hands-on experience implementing AI solutions at a large law firm, including evaluating use cases, supporting rollout, training users, and addressing adoption challenges.
Strong AI fluency, including practical experience with generative AI tools and the ability to discuss their capabilities, limitations, and governance considerations with law firm stakeholders.
Excellent presentation, training, facilitation, communication, and consultative problem-solving skills.
Ability to collaborate across account, product, and marketing teams and manage multiple customer priorities.
Willingness and ability to travel at least six times per year, including overnight travel, for conferences, advisory board meetings, and in-person client meetings.

Responsibilities

Build relationships with librarians, information professionals, innovation leaders, and other stakeholders at assigned large law firms; understand their priorities, processes, and AI adoption goals.
Work with customers and account teams to identify opportunities for LexisNexis AI and workflow solutions and tailor use cases and implementation approaches to firm needs, governance practices, and success measures.
Lead tailored demonstrations, training, workshops, and executive briefings; help librarians evaluate capabilities, support implementation, and educate attorneys and other users.
Advise customers on AI capabilities and limitations, responsible use, adoption challenges, and opportunities to improve research and knowledge workflows.
Partner with Client Managers and other account team members to develop engagement plans, identify growth opportunities, and increase use and advocacy of LexisNexis solutions, including Lexis+ with Protégé.
Gather feedback on customer needs, implementation barriers, emerging use cases, and product enhancements; share recommendations with product, development, and marketing teams.
Participate in librarian associations, conferences, advisory board meetings, and other industry events through customer conversations, presentations, and product demonstrations.
Contribute ideas and content to customer education and marketing programs.
Maintain accurate activity records, use required reporting tools, and meet established goals and objectives.