V105 - Legal Client Experience Coordinator
About The Position
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! We are seeking a highly organized and proactive professional to join our team as a Legal Assistant. This role is ideal for someone who thrives in a fast-paced environment, enjoys supporting clients, and can balance administrative responsibilities with strong customer service.
Requirements
- Strong organizational and multitasking skills
- Proactive and detail-oriented mindset
- Excellent written and verbal communication skills
- Empathetic and client-focused approach
- Tech-savvy with the ability to learn new systems quickly
- Experience in customer service or client-facing roles
- High level of commitment and reliability
- Bilingual English and Spanish (required)
Responsibilities
- Conduct consistent follow-ups with clients and leads
- Schedule consultations and maintain accurate calendar management
- Organize and maintain client database records
- Build and maintain Standard Operating Procedures (SOPs)
- Draft and send contracts using MyCase
- Perform outbound calls to support client engagement
- Oversee email inbox and ensure timely responses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
