V105 - Legal Assistant | Legal Support Coordinator & Intake Assistant
About The Position
We are seeking a dedicated and detail-oriented Legal Assistant to join Job Duck and support a dynamic legal team in delivering exceptional client service. In this role, you will be a key point of contact for clients, helping guide them through important processes with empathy, professionalism, and clarity. You will play a vital role in maintaining organized workflows, ensuring timely communication, and supporting case progression through administrative and legal tasks. The ideal candidate thrives in a fast-paced environment, communicates with warmth and confidence, and takes initiative to complete tasks independently while collaborating effectively with a team. This is an excellent opportunity for someone who is personable, proactive, and passionate about helping others feel supported during critical moments.
Requirements
- Timezone: EST (Eastern Standard Time)
- Schedule: Monday to Friday, 9:00 AM to 6:00 PM
- Experience supporting legal teams or administrative functions preferred
- Strong written and verbal communication skills in English
- Ability to manage multiple priorities and meet deadlines
- Comfortable handling client-facing interactions with professionalism and care
- Strong interpersonal and communication skills
- High level of empathy, patience, and emotional intelligence
- Detail-oriented with strong organizational skills
- Ability to prioritize tasks and manage time effectively
- Proactive mindset with the ability to take initiative
- Ability to work independently and as part of a team
- Professional and personable demeanor with a non-robotic communication style
- Strong problem-solving skills and adaptability
- Ability to build trust and rapport with clients
- Languages: English, Spanish
Responsibilities
- File auto insurance and health insurance claims
- Maintain calendars, schedule appointments, and manage administrative tasks
- Draft, proofread, and send legal documents and correspondence
- Support case preparation and ensure documentation is properly organized
- Forward attorneys’ emails and faxes to paralegals
- Obtain key documentation such as police reports, insurance policies, and settlement paperwork
- Assist in guiding clients through contract processe
- Perform legal background checks and conflict checks
- Screen, direct, and prioritize incoming calls and emails for attorneys and paralegals
- Communicate with clients and providers via phone and email
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
