Legal Billing Specialist

Parker Poe • Atlanta, GA

5d • Onsite

About The Position

Parker Poe is seeking a Billing Specialist to join its accounting team and deliver an efficient, seamless billing experience for attorneys and clients. The role manages billing for an assigned group of attorneys, works directly with clients to address billing requirements, resolves invoice and e-billing issues, and helps ensure billing is accurate and timely. It is based in the firm's Atlanta, Georgia office and offers a collaborative, team-focused work environment, with additional hours and occasional overtime as business needs arise.

Requirements

• At least five years of billing experience in a law firm or legal environment, with a high school diploma or GED, or an equivalent combination of experience and education.
• Proficiency with legal billing and e-billing systems.
• Strong attention to detail and ability to produce accurate, high-quality work in a deadline-driven environment.
• Excellent organizational and time-management skills, including the ability to prioritize multiple responsibilities and respond effectively to time-sensitive requests.
• Strong customer-service commitment, excellent communication and interpersonal skills, and ability to build positive working relationships with attorneys, clients, and colleagues.
• Ability and willingness to collaborate, support colleagues, and contribute during peak billing periods.
• Comfort learning and using Firm-approved AI and technology tools to enhance efficiency, accuracy, and workflows.
• Flexibility to work additional hours, including occasional evenings or weekends, when needed to meet deadlines.
• Ability to travel occasionally as business needs require.

Nice To Haves

• Associate's degree.
• Experience with Elite/3E and platforms such as Serengeti, Tymetrix 360, or CounselLink.

Responsibilities

• Manage client billing for an assigned group of attorneys, ensuring invoices are accurate, complete, and prepared on time.
• Coordinate invoice setup, review, and processing with clients, including electronic billing requirements and submissions.
• Monitor e-billing submissions, troubleshoot errors, and ensure invoices are successfully accepted.
• Maintain accurate billing records by uploading cost data, posting expenses, and researching and resolving discrepancies.
• Provide responsive, professional, solutions-oriented billing support to attorneys, clients, and other stakeholders.
• Assist with W-9s, credit requests, and other billing-related needs.
• Prepare and distribute billing and financial reports as needed.
• Serve as a backup for bank reconciliations and assist with other accounting responsibilities as needed.
• Identify billing issues and recommend solutions or process improvements to enhance accuracy and efficiency.
• Use Firm-approved AI and technology tools to streamline billing, improve efficiency, and identify workflow improvements.
• Collaborate with Accounting & Finance team members and provide support during peak periods.
• Follow Firm policies, procedures, and established billing practices.
• Assist with special projects and other responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED