Legal Billing Specialist

Parker Poe•Atlanta, GA

20h•Onsite

About The Position

Parker Poe is seeking a Billing Specialist to join its accounting team and provide an efficient billing experience for attorneys and clients. The role manages billing for an assigned group of attorneys, works directly with clients on billing requirements, resolves invoice and e-billing issues, and helps ensure accurate, timely billing. It is based in the firm's Atlanta, Georgia office and offers a collaborative, team-focused work environment, with opportunities for additional hours and occasional overtime as business needs arise. The position includes client billing and e-billing, attorney and client support, accounting and team support, and participation in special projects. The specialist will collaborate with Accounting & Finance colleagues, follow firm policies and billing practices, and use firm-approved AI and technology tools to improve efficiency and workflows. Occasional travel may be required as business needs dictate.

Requirements

At least five years of billing experience in a law firm or legal environment and a high school diploma/GED, or an equivalent combination of experience and education.
Proficiency with legal billing and e-billing systems.
Strong attention to detail and ability to produce accurate, high-quality work in a deadline-driven environment.
Excellent organizational and time-management skills, including prioritizing multiple responsibilities and responding to time-sensitive requests.
Collaborative, team-oriented approach and willingness to support colleagues during peak billing periods.
Strong customer-service commitment, excellent communication and interpersonal skills, and ability to build positive working relationships with attorneys, clients, and colleagues.
Comfort learning and using firm-approved AI and technology tools to enhance efficiency, accuracy, and workflows.
Flexibility to work additional hours, including occasional evenings or weekends, when needed to meet deadlines.
Ability to travel occasionally as business needs require.

Nice To Haves

Associate’s degree preferred.
Experience with Elite/3E and e-billing platforms such as Serengeti, Tymetrix 360, or CounselLink preferred.

Responsibilities

Manage client billing for an assigned group of attorneys, ensuring invoices are accurate, complete, and prepared on time.
Coordinate invoice setup, review, and processing with clients, including electronic billing requirements and submissions.
Monitor e-billing submissions, troubleshoot errors, and ensure invoices are successfully accepted.
Maintain accurate billing records by uploading cost data, posting expenses, and researching and resolving discrepancies.
Provide responsive, professional, and solutions-oriented billing support to attorneys, clients, and other stakeholders.
Assist with W-9s, credit requests, and other billing-related needs.
Prepare and distribute billing and financial reports as needed.
Serve as a backup for bank reconciliations and assist with other accounting responsibilities as needed.
Identify billing issues and recommend solutions or process improvements to enhance accuracy and efficiency.
Use firm-approved AI and technology tools to streamline billing processes, improve efficiency, and identify workflow improvements.
Collaborate with Accounting & Finance team members and provide additional support during peak periods.
Follow firm policies, procedures, and established billing practices.
Assist with special projects and other responsibilities as assigned.