Leasing Specialist

The Bainbridge Companies • Fort Myers, FL

6d

About The Position

The Bainbridge Companies is seeking a customer-focused Leasing Specialist to support leasing and resident services at one of its apartment communities. The role tailors the leasing experience to each prospective resident, closes leases, and provides customer service to current residents. It contributes to the success of the community and offers opportunities for career growth in property management.

The Leasing Specialist reports to the Community Manager and supervises no one. This is an hourly, non-exempt role eligible for overtime. The position requires consistent attendance on scheduled workdays, availability to work any day of the week throughout the year, and the ability to work overtime when requested. On-call service may be required. Travel to company gatherings may also be necessary. A valid driver’s license, current automobile insurance, and use of a personal vehicle are required to perform the job’s functions.

Candidates must have a high school education or equivalent, be able to read and write English fluently, perform intermediate mathematical functions, and use resident management software. The posting notes that previous leasing or sales experience is preferred, while also stating that no specific previous experience is required. A college degree is preferred but not required. The position calls for strong communication, sales, customer-service, organizational, and computer skills, as well as ongoing commitment to professional development. Career apparel must meet company standards.

Requirements

• High school education or equivalent; a college degree is preferred but not required.
• Ability to read and write English fluently.
• Ability to accurately perform intermediate mathematical functions and use all on-site resident management software functions.
• Excellent communication and interpersonal skills.
• Team-oriented, with the ability to work independently on occasion.
• Strong customer-service orientation and ability to build rapport with diverse people.
• Superior sales skills.
• Leadership skills and coaching ability.
• Detail-oriented, well-organized, and able to prioritize and multitask.
• Ability to read, analyze, and interpret different forms of information; demonstrate tact and diplomacy.
• Basic computer and Internet knowledge; expanded knowledge of Internet marketing; intermediate knowledge of MS Word and Excel; and proficiency with Outlook.
• Ability to operate and understand personal computer functions and company-used software packages.
• Ability to work any of the seven days of the week, throughout the year, consistently work scheduled hours, and work overtime when requested.
• Ability to serve on-call as scheduled or necessary.
• Ability to travel to company gatherings in the local area or another state.
• Valid driver’s license, current automobile insurance, and personal vehicle required.
• Commitment to ongoing professional development and career growth.
• Must wear career apparel according to company standards.

Nice To Haves

• Previous leasing or sales experience is preferred.
• A college degree is preferred but is not required.
• Proficiency with property management software such as Yardi, Knock, or OneSite.

Responsibilities

• Welcome prospective residents, learn about their needs, and tour the community.
• Manage the leasing process, including preparing lease paperwork, conducting credit and background checks, communicating through move-in, and providing a thorough move-in experience.
• Understand, promote, and create local and digital marketing across social media, events, and promotional activities.
• Provide customer service to residents and guests, responding promptly and professionally to questions, concerns, and maintenance requests.
• Contact prospective residents by phone and email and through networking events to generate leads and schedule tours.
• Assist with lease renewals and resident retention by building relationships and providing personalized service.
• Perform administrative duties, including reporting, maintaining leasing files, updating resident databases, and processing rental payments.

Benefits

• Competitive salary and commissions.
• Comprehensive benefits package, including health insurance, vision insurance, dental insurance, 401(k) company match, and paid time off.
• Opportunities for professional development and promotions within a growing company.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED