Leasing Specialist

Apartment Managing Professionals•Austin, TX

About The Position

The Leasing Specialist welcomes prospective residents, presents the property and its features, and matches prospects with suitable apartments based on their preferences and budget. The role promotes leasing incentives, maintains positive and professional relationships with residents and coworkers, and supports leasing performance through prospect reporting, online advertising updates, and engagement tracking. The specialist also monitors local market conditions and ensures recently vacated units are clean and ready for tours.

Requirements

  • High school diploma or equivalent required.
  • Exceptional written and verbal communication skills, including effective engagement through digital platforms and in person.
  • Demonstrated sales success and a proven track record.
  • Strong interpersonal skills and the ability to build and maintain relationships with diverse stakeholders.
  • Proficiency in Microsoft Office and related software.
  • Ability to multitask, stay organized, and consistently meet deadlines.
  • Ability to stand for extended periods, bend, stoop, squat, kneel, and lift over 20 pounds.

Nice To Haves

  • At least 2 years of prior experience as a Leasing Agent preferred.
  • Bachelor’s degree preferred.
  • Experience with Resman property management software preferred.

Responsibilities

  • Greet prospective residents, explain property features, and respond to inquiries professionally.
  • Maintain a courteous, approachable, and professional demeanor with prospective and current residents and colleagues.
  • Assess prospects’ preferences and budgets and match them with suitable apartments.
  • Promote leasing incentives and discounted offers.
  • Prepare and submit weekly prospect reports to the Community Director.
  • Achieve and maintain a minimum closing ratio of 33%.
  • Update online advertising platforms daily to reflect current pricing and apartment availability.
  • Record and maintain a daily engagement score of 90–100% in Knock.
  • Stay informed about local market trends and conditions to support competitive positioning.
  • Ensure recently vacated units are thoroughly cleaned and ready for prospective resident viewings.
  • Conduct occasional property tours with prospective residents as needed.
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