About The Position

Legacy Investors is seeking an exceptional customer service- and sales-oriented Leasing Specialist for Majestic Villas, Thayer Farms, and Maplewood Villas in Rathdrum and Post Falls. The ideal candidate is motivated, outgoing, organized, and has excellent phone etiquette. This is a Monday through Friday position in a general office environment. The role offers leasing commissions in accordance with the property's commission plan, performance incentives, a positive work environment, and a benefits package for eligible employees.

Requirements

  • Excellent organization and phone etiquette skills.
  • Solid and consistent work history with excellent references.
  • Genuine enjoyment of working with people and helping others.
  • Self-motivation, high energy, and a proven ability to close.
  • Team-oriented approach and positive attitude.

Nice To Haves

  • Prior apartment leasing experience is strongly preferred.

Responsibilities

  • Warmly greet residents and prospective residents and provide superior customer service.
  • Qualify prospective residents, determine their needs and preferences, and professionally present the communities.
  • Answer incoming telephone calls and handle them appropriately.
  • Maintain the show quality of the office, models, and amenities each day.
  • Complete paperwork accurately and with attention to detail.
  • Conduct market surveys and regularly shop competing properties.
  • Create, update, and maintain engaging marketing content across advertising platforms, ensuring property information, pricing, availability, and promotions are accurate and current.
  • Participate in ongoing resident relations and functions.
  • Accept residents’ service requests and route them to the service department for prompt processing.
  • Enter traffic, telephone calls, and other daily activity into the computer.
  • Provide excellent customer service and follow-up.
  • Work as a positive, self-motivated, team-oriented leasing professional with the ability to close.

Benefits

  • Positive work environment.
  • Performance incentives.
  • Benefits package for employees who meet eligibility requirements.
  • Basic life insurance.
  • Dental insurance.
  • Long-term disability (LTD).
  • Health insurance.
  • Short-term disability (STD).
  • Vision insurance.
  • Voluntary life insurance.
  • Flexible spending account (FSA).
  • 401(k).
  • Opportunity to earn leasing commissions in accordance with the property's commission plan.
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