Leasing Specialist - Ashbury, Fargo

Goldmark Property Management•Fargo, ND
•Onsite

About The Position

The Leasing Specialist at Ashbury is a key part of the property management team and serves as a connection between the property and its current and prospective residents. The role supports property marketing, tours and leasing, resident relations, and responses to maintenance needs, with the goal of maintaining maximum occupancy and strong resident satisfaction. The Leasing Specialist delivers professional, caring customer service to residents, client-owners, and team members while bringing Goldmark’s vision of creating better living for residents and communities to life at the property level. The starting pay is $15.00 per hour, with additional pay based on experience and unlimited commissions. The posting states that commissions and incentives could add up to $4.65 per hour, and that the first three months include a guaranteed $300 per month. Employees may receive up to a 20% rent discount when they live and work with Goldmark. The role requires a high school degree, GED, or equivalent, as well as a valid driver’s license, vehicle, and vehicle insurance. Prior property management or related experience is preferred but not required. NALP or similar certifications are desirable.

Requirements

  • High school degree, GED, or equivalent.
  • Valid driver’s license, vehicle, and vehicle insurance.
  • Strong sales skills and aptitude, with confidence and drive to close sales.
  • Customer service experience and a strong customer-service mindset.
  • Self-driven, with the ability to manage time, multitask, and prioritize responsibilities.

Nice To Haves

  • Prior experience in property management or a related industry.
  • National Apartment Leasing Profession (NALP) certification or a similar certification.
  • Proficiency in Microsoft Suite, including SharePoint, Word, Outlook, and Excel.

Responsibilities

  • Tour and present the property and available apartment homes to prospective residents, using product knowledge to close sales.
  • Manage leasing and renewal processes from start to finish in accordance with company procedures and Fair Housing requirements.
  • Conduct property, building, and apartment inspections to help maintain an attractive appearance, pick up trash, and report maintenance needs.
  • Use customer management systems daily to build relationships with prospective and current residents and document communications.
  • Work alongside leadership and support teams as appropriate.
  • Advertise and market properties daily through social media and other marketing platforms.
  • Build and maintain long-term resident relationships by addressing requests, questions, and concerns, and refer matters to managers or maintenance team members when appropriate.

Benefits

  • Starting pay of $15.00 per hour, with pay based on experience and unlimited commissions; potential to earn up to $4.65 more per hour with commissions and incentives.
  • Guaranteed $300 per month during the first three months.
  • Up to a 20% rent discount for employees who live and work with Goldmark.
  • Paid Time Off that accrues throughout the year and increases with tenure.
  • Eight paid holidays each year.
  • Four YOU Days each year, providing a paid day off each quarter.
  • Paid volunteer opportunities.
  • On-Demand Pay for eligible hourly team members.
  • Anniversary gift card and paid day off.
  • Three medical plan options, including HSA options, plus dental and vision coverage.
  • Company HSA contributions.
  • 401(k) plan with up to a 5% company match and immediate vesting.
  • Income-replacement benefits for qualifying life events and voluntary benefit options.
  • Employee Assistance Program (EAP).
  • Leadership and development opportunities.
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