Leasing Agent

Real Estate Equities • Glendale, AZ

4d • $18 - $21 • Onsite

About The Position

Real Estate Equities is hiring a Leasing Specialist for its brand-new Crest at Marbella Ranch community in Glendale, Arizona. The position is responsible for leasing apartments and helping maintain competitive occupancy for the community. The Leasing Specialist creates positive experiences for prospects and residents, supports leasing and renewal processes, and contributes to an effective on-site team.

Requirements

• Ability to communicate effectively, verbally and in writing.
• Excellent organizational skills and ability to multitask and meet deadlines.
• Intermediate proficiency with the Microsoft Office suite.
• Ability to maintain a professional office environment and treat coworkers and residents with respect.
• Ability to understand and follow instructions.
• Knowledge of Fair Housing Laws and ability to apply them in daily interactions with residents, applicants, and prospects.
• Ability to consistently follow, enforce, and support company screening criteria as required by Fair Housing Laws and company policy.
• Ability to sit for long periods at a computer.
• Ability to lift up to 10 pounds.
• Ability to twist, turn, bend, stoop, and walk up and down stairs as necessary.

Nice To Haves

• 1–3 years of previous leasing or related sales experience.
• Yardi experience.
• Knock experience.
• Previous affordable housing experience with Section 8, Section 42, LITHC, and Tax Credit programs.

Responsibilities

• Meet or exceed budgeted occupancy requirements by creating positive prospect experiences.
• Manage the Knock leasing platform, follow up with leads, and maintain an engagement score of 85% or higher.
• Schedule tours, show apartments, and follow up with prospects.
• Respond to leasing inquiries by email, if applicable.
• Process prospect background checks and ensure prospects meet or exceed company screening requirements.
• Process paperwork needed to determine household eligibility for affordable housing programs.
• Process resident applications and follow up with residents to obtain paperwork needed to lease or renew leases.
• Complete monthly pricing analyses of competitive buildings to optimize pricing and promotions.
• Provide exceptional customer service to residents and applicants and foster positive resident relations.
• Report issues with vacant apartments that could deter renting.
• Direct residents to the appropriate staff member to address issues, or address the issues if the listed responsibilities are complete.
• Attend compliance training in person at the corporate office, by video conference, or through a vendor.
• Attend regularly scheduled training and meetings as necessary.
• Participate in resident activities and outreach programs.
• Contribute as a valuable member of an effective on-site team.
• Perform other duties as assigned.

Benefits

• Competitive pay of $18–$21 per hour plus commission and bonus.
• 10 paid holidays, 16 PTO days, and Sick & Safe Time.
• Medical, dental, and vision insurance.
• 401(k) with company match up to 4%.
• Company-paid life, AD&D, and long-term disability insurance.
• Access to training and development opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed