Leasing Agent

Beztak•Okemos, MI

About The Position

Beztak is seeking a Leasing Consultant to provide excellent customer service and represent an apartment community professionally. The role greets visitors, presents the community’s features and benefits, and secures lease agreements. It involves managing leases for prospective and current clients, marketing rental listings, coordinating viewings and applications, preparing lease paperwork, supporting move-ins, and handling regulatory and compliance services. The position also responds to inquiries and leads, conducts property inspections, and requires driving a company or personal vehicle for work-related duties. The Leasing Consultant may work in a high-pressure environment, interact with difficult customers and vendors, handle urgent matters, and resolve conflicts. The role requires exceptional customer service, strong time management, flexibility when needed, at least one year of experience in a similar role or related field, and the ability to multitask and adapt quickly. The position regularly involves sitting for long periods, walking, standing, climbing stairs, and communicating with residents, staff, family members, and the public. It typically operates indoors in an air-conditioned office, but may involve outdoor tasks in varying and occasionally extreme weather, as well as periodic confinement to a vehicle.

Requirements

  • At least one year of experience in a similar role or related field.
  • Exceptional customer service skills.
  • Excellent time management skills.
  • Ability to multitask and quickly adapt to change.
  • Willingness and ability to drive for work-related purposes.
  • Ability to work a flexible schedule when needed.

Responsibilities

  • Manage leases for prospective and existing clients.
  • Coordinate property viewings and follow-ups, and update the contact management database.
  • Market rental listings.
  • Coordinate and schedule lease applications and comply with requirements.
  • Execute new lease agreements and coordinate move-in processes.
  • Prepare lease-related paperwork.
  • Manage regulatory and compliance-related services.
  • Respond to queries and leads, and conduct property inspections.
  • Drive a company or personal vehicle to perform work-related duties.
  • Interact with customers and vendors, handle urgent matters, and resolve conflicts.

Benefits

  • 401(k) with employer match up to 6% of eligible compensation.
  • Paid time off, paid company holidays, and a floating holiday.
  • Life insurance at no cost to the employee.
  • Five medical plan options, several with a Health Savings Account and employer contribution.
  • Free, confidential Employee Assistance Program services.
  • Employee Referral Program.
  • Tuition Reimbursement Program.
  • Promotion-from-within culture.
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