Leasing Agent

Princeton Acquisition LLC•Portage, MI

About The Position

Princeton Management is seeking a motivated, organized, and friendly Leasing Agent for a residential community. The role helps attract prospective residents, maintain high occupancy, and provide exceptional customer service. The agent communicates with prospective tenants, residents, vendors, coworkers, and supervisors; conducts property tours; assists applicants with leasing and eligibility requirements; and maintains accurate records of leasing activity and resident interactions. The position requires a high school diploma or equivalent, general office skills, effective computer use, and a valid driver's license. Previous leasing or real estate experience is preferred but not required. Additional certifications in real estate or property management are advantageous.

Requirements

  • High school diploma or equivalent.
  • General office skills, including phone and email etiquette, filing, faxing, and computer use, including typing and scanning.
  • Valid driver's license.
  • Excellent communication skills and the ability to engage effectively with diverse individuals.
  • Attention to detail, strong organizational skills, and a positive, personable, professional demeanor.
  • Ability to prioritize and manage multiple projects simultaneously.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Previous experience in leasing or real estate is preferred but not required.
  • Additional certifications in real estate or property management are advantageous.
  • Knowledge of local rental market trends and regulations.

Responsibilities

  • Communicate with prospective tenants, current residents, vendors, coworkers, and supervisors by phone, email, and in person, providing professional and courteous customer service.
  • Answer phones, respond to leasing inquiry emails, and deliver telephone leasing and sales presentations.
  • Conduct property tours, showcase units and amenities, provide information about the local area, and answer questions about occupancy terms and pricing.
  • Assist applicants through the leasing process, explain lease terms and conditions, and prepare leasing agreements and related documents.
  • Determine and certify prospective tenant eligibility in accordance with government regulations and company qualifications.
  • Maintain accurate records of leasing activity, applications, work orders, resident interactions, apartment availability, unit status, traffic reports, and guest cards.
  • Report complaints, disturbances, and violations to the property manager.

Benefits

  • Competitive wages within the industry.
  • Health, dental, and vision benefits.
  • Life insurance and AD&D.
  • Short-term disability.
  • AFLAC.
  • 401(k) and 401(k) Roth.
  • Allyhealth Tele-Medicine.
  • Flexible Spending Accounts.
  • Paid holidays and PTO time.
  • Training and professional development opportunities.
  • Positive and inclusive work environment.
  • Opportunities for career advancement within the company.
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