Leasing Agent

Placemakr•Austin, TX

8d•Onsite

About The Position

Placemakr is seeking an on-site Leasing Agent in Austin, Texas, to guide prospective residents through the leasing process and support residents from their first tour through move-in and beyond. The role focuses on building rapport, delivering a professional and welcoming experience, and helping prospective residents find a home that meets their needs. The Leasing Agent is an integral member of the Property Team and contributes to a supportive, collaborative environment while representing Placemakr’s values and community norms. This is a full-time position with a pay rate of $23.25 per hour. The schedule includes weekdays, weekends, evenings, and holidays, with rotational days of the week. Flexible scheduling may include three- or four-day full-time work weeks, depending on location and position. Leasing Agents spend extended periods standing, sitting, or walking and may need to move, lift, carry, push, pull, or place objects weighing up to 50 pounds without assistance.

Requirements

At least 2 years of experience in leasing, sales, or business development.
A track record of achieving leasing or sales-related goals.
Experience owning, managing, and cultivating relationships.
Strong presentation, negotiation, and deal-closing skills.
Experience communicating effectively with internal and external customers verbally and in writing, using proper grammar, spelling, and punctuation and a personable, professional tone.
Ability to learn and follow administrative processes to company standards.
Ability to work effectively in a collaborative environment and contribute to proactive communication, unity, and mutual support.
Ability to embody the Property Team Mission of Customer, Consistency, and Community and the company values: You Own It, You Make It Better, and You Treat People Right.
Ability to stand, sit, or walk for extended periods and move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Legal authorization to work in the United States and be at least 18 years old.

Nice To Haves

Experience in Class-A residential buildings.
Knowledge of leasing rules and FFH regulations.
Experience with administrative duties, CRM systems, or leasing-related duties.

Responsibilities

Provide an exceptional experience to guests, residents, and partners by acting as a trusted friend and local insider.
Collaborate with property team members and contribute to a cohesive, supportive work environment.
Maintain a safe, secure, and compliant environment by following company and property policies, procedures, and emergency protocols.
Communicate professionally and effectively with prospective residents through email, campaigns, marketing materials, and other written communications.
Build rapport with prospective residents and support them throughout the leasing process.
Use sales skills to address objections and provide solutions tailored to prospective residents’ needs.
Complete administrative tasks related to leasing, move-ins, move-outs, and renewals, following established processes and systems.
Maintain complete and accurate move-in files in accordance with company standards.
Conduct accurate and informative on-site tours, highlighting property features and answering questions.
Manage the prospect lifecycle from initial communications through follow-up and lease signing, meeting or exceeding new lease and renewal goals.
Support resident retention through ongoing service and engagement, responsiveness, and lease renewal negotiations.
Share best practices with colleagues and new hires to support continuous improvement and strong resident experiences.
Perform additional duties and responsibilities as assigned.

Benefits

Leasing commission for new leases and renewals.
Competitive pay rate.
Monthly bonus program of up to $500.
Company stock options.
401(k) with 4% employer matching.
Medical, vision, and dental insurance plan options.
Flexible Spending Account and Health Savings Account options.
15 days of accrued paid time off per year, with the option to use, roll over, or cash it out; increases to 20 days per year after 2.5 years of employment.
Paid day off for the employee’s birthday.
Paid parental leave.
Paid life insurance.
Flexible scheduling, including three- and four-day full-time work weeks where location and position permit.
Position development program offering the ability to increase pay by at least $2 per hour in as fast as 9 months, depending on position.
Placemakr-branded swag through the Placemakr Stars Program.
Weekly paychecks and optional early paycheck access through ZayZoon.
Discounts on stays at select Placemakr properties across the United States.