Leasing Agent

Placemakr•Austin, TX

10d•Onsite

About The Position

As an on-site member of Placemakr’s Property Team, the Leasing Agent guides prospective residents through the leasing process and supports them from their first tour through move-in and beyond. The role focuses on building rapport, delivering a welcoming and professional experience, presenting property features, and helping prospects find solutions suited to their needs. The Leasing Agent also supports resident retention, renewals, and the administrative work associated with leasing, move-ins, and move-outs. This is a full-time position in Austin, Texas, with a pay rate of $23.25 per hour. The schedule includes weekdays, weekends, evenings, and holidays, with rotating days. The role requires being on your feet and moving around for extended periods, as well as handling objects weighing up to 50 pounds without assistance. Placemakr describes itself as combining apartment living, vacation rentals, and hotel stays. Its property teams focus on execution and providing a strong experience for residents and guests. The company emphasizes collaboration, customer service, consistency, community, and its values: “You Own It,” “You Make It Better,” and “You Treat People Right.”

Requirements

At least 2 years of experience in leasing, sales, or business development.
Track record of meeting leasing- or sales-related goals.
Experience owning, managing, and cultivating relationships.
Strong presentation, negotiation, and deal-closing skills.
Effective verbal and written communication with internal and external customers, using proper grammar, spelling, and punctuation and a personable yet professional tone.
Ability to learn and follow administrative processes to Placemakr standards.
Can-do attitude and ability to collaborate through proactive communication, unity, and mutual support.
Ability to embody the Property Team Mission of Customer, Consistency, and Community, and Placemakr’s core values.
Ability to stand, sit, or walk for extended periods and to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Legally authorized to work in the United States and at least 18 years old.

Nice To Haves

Experience with Class-A residential buildings.
Knowledge of leasing rules and FFH regulations.
Previous administrative, CRM, or leasing-related experience.

Responsibilities

Provide exceptional experiences to guests, residents, and partners, serving as a trusted and knowledgeable local contact.
Collaborate with property team members and contribute to a cohesive, supportive work environment.
Follow Placemakr and property policies and procedures, including safety, emergency, attendance, and conduct requirements.
Communicate professionally and clearly with prospective residents in writing, including through email, campaigns, and marketing materials.
Build and maintain rapport with prospective residents throughout the leasing process.
Use sales skills to address objections and offer solutions tailored to prospective residents’ needs.
Complete leasing-related administrative tasks for move-ins, move-outs, and renewals, following established processes and using relevant tools and systems.
Maintain complete and accurate move-in files in accordance with Placemakr standards.
Conduct informative on-site tours, explain property features and benefits, and answer questions.
Manage the prospect lifecycle from initial communications and follow-up through lease signing, meeting or exceeding new lease and renewal goals.
Lead resident retention efforts through ongoing service, engagement, responsiveness, and lease renewal negotiations.
Share best practices with new hires and colleagues to support continuous improvement and positive resident experiences.
Perform additional duties and responsibilities as assigned.

Benefits

Leasing commissions for new leases and renewals.
Competitive pay rate.
Monthly bonus program of up to $500.
Company stock options.
401(k) with 4% employer matching.
Medical, vision, and dental insurance plan options.
Flexible Spending Account and Health Savings Account options.
15 days of accrued paid time off per year, with options to use, roll over, or cash out; increases to 20 days per year after 2.5 years of employment.
Paid day off for the employee’s birthday.
Paid parental leave.
Paid life insurance.
Flexible scheduling, including 3- and 4-day full-time work weeks where location- and position-dependent.
Position development program with the potential to increase pay by at least $2 per hour in as fast as 9 months, depending on position.
Placemakr-branded items through the Placemakr Stars Program.
Weekly paychecks and the option to access pay before payday through ZayZoon.
Discounts on stays at select Placemakr properties across the United States.