Leasing Professional- The Flats at East Bank

Greystar Management Services • Cleveland, OH

3d • Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals.

The Leasing Professional conducts sales and leasing activities, including qualifying prospects, touring the community and apartments, processing applications and screening checks, preparing lease and move-in documents, and supporting smooth move-ins. The role also monitors market and competitor conditions, implements marketing plans and programs, uses property-management software to maintain leasing and resident data, and helps keep the community and model units ready for tours. It follows up with prospects and residents, supports lease renewals, and responds promptly to resident and client/owner concerns.

The position requires applicable licenses or certifications mandated by state and local jurisdictions and a valid driver’s license to operate a golf cart on the property. Employees must be able to perform the listed physical duties, work indoors and outdoors in all weather conditions, and follow a flexible schedule that includes on-call availability during evenings, weekends, and holidays. Rare or regular travel may be required to assist other properties or attend training and business meetings.

The hourly pay range is $20.00–$21.00. Onsite property positions may be eligible for weekly, monthly, and/or quarterly bonus programs. The posting lists benefits for part-time team members: a 401(k) with company match, subject to eligibility; an Employee Assistance Program; and paid sick time. Compensation and benefits for union and prevailing-wage roles may vary.

Requirements

• Hold all licenses and certifications required by state and local jurisdictions.
• Have a valid driver’s license to operate a golf cart on the property.
• Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Be able to work indoors and outdoors in all weather conditions.
• Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
• Be able to work a flexible schedule, including taking on-call shifts during evenings, weekends, and holidays.
• Be able to travel as required to assist other properties or attend training classes and business meetings.

Responsibilities

• Perform sales and leasing activities to achieve community revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screening checks, preparing lease and move-in materials, and supporting move-ins and lease signings.
• Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
• Monitor market and competitor conditions and develop and implement marketing plans and goals to sustain occupancy, following established policies for concessions and special programs.
• Design and execute marketing activities to generate traffic, including resident referral and employer outreach programs and internet marketing.
• Use on-site property-management software to track apartment availability, leasing activity, resident and prospect data, and demographic information.
• Maintain the community, leasing tour, show units, amenities, and leasing office to company show-quality standards; communicate maintenance and upkeep needs.
• Follow up with prospects and new residents to support satisfaction and finalize lease or renewal decisions.
• Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
• Respond promptly and courteously to resident and client/owner concerns, resolve problems, and document or route requests to appropriate individuals.

Benefits

• 401(k) with company match (eligibility required) for part-time team members
• Employee Assistance Program for part-time team members
• Paid sick time for part-time team members
• Onsite property positions may be eligible for weekly, monthly, and/or quarterly bonus programs

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed