Maintenance Technician- The Flats at East Bank

Greystar Management Services•Cleveland, OH
•Onsite

About The Position

This position performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas meet the company’s standards for cleanliness, appearance, safety, and functionality. The role completes resident service requests and preventative maintenance, prepares vacant apartments for new residents, maintains inventory and service documentation, and helps maintain the property’s grounds and shared spaces. It also supports safety, risk management, quality control, and expense-control programs. The position requires work indoors and outdoors in all weather conditions, a flexible schedule that includes taking call during evenings, weekends, and holidays, and occasional travel to other properties or business and training events as needed.

Requirements

  • For Certified Service Technicians, EPA Type I and II or Universal certification for refrigerant recycling is required.
  • All Service Technicians must hold certifications required by applicable state and local jurisdictions.
  • A valid driver’s license is required to operate a golf cart on the property when applicable.
  • Ability to stand, walk, and/or sit for extended periods and to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
  • Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
  • Ability to travel occasionally as needed to assist other properties, attend training classes or business meetings, or fulfill job responsibilities.

Responsibilities

  • Complete work orders arising from resident service requests and perform preventative maintenance; diagnose problems and make repairs in accordance with policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-in by conducting pre-move-out inspections, creating punch lists, arranging vendors and contractors as needed, obtaining supplies, completing maintenance work, and inspecting completed work.
  • Track maintenance inventory, return unused supplies and equipment to designated locations, and notify the maintenance supervisor when items need to be reordered.
  • Complete service-request documentation and other paperwork accurately, completely, and on time.
  • Help maintain grounds, common areas, and amenities by picking up debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost-control efforts by repairing parts when feasible, avoiding waste, and using tools and equipment correctly.
  • Follow safety and risk-management policies, attend routine safety meetings, complete required safety training, and promptly and accurately report accidents and incidents.
  • Periodically inspect work performed by contractors, vendors, and other service providers to verify that work, materials, and services meet applicable quality standards, scope, and specifications.
  • Assist with routine and periodic property inspections, identify safety and risk-management concerns, help keep the property in good repair, and communicate physical property needs to management.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost or free basic employee-only medical coverage.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Onsite positions may be eligible for weekly, monthly, and/or quarterly bonus programs.
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