Leasing Professional - West Village (OK)

Greystar•Oklahoma City, OK

8d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role performs leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The Leasing Professional conducts prospect outreach and tours, processes applications and screening, prepares lease and move-in documents, and supports a smooth move-in. The role also helps keep apartments, show units, amenities, and the leasing office ready for prospective residents; implements marketing plans; tracks leasing activity and resident data in property-management software; follows up with prospects and residents; and responds to concerns and requests. The position requires a valid driver’s license to operate a golf cart on the property and any licenses or certifications required by state and local jurisdictions. It involves working indoors and outdoors in all weather conditions, physical activity including lifting, and a flexible schedule that includes being on call during evenings, weekends, and holidays. Rare or regular travel may be required to assist other properties or attend training and business meetings.

Requirements

Hold all licenses and/or certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including being on call during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications and screening, preparing lease and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in, ensure they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow community policies for concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate traffic, including resident referral and employer outreach programs and online marketing.
Use on-site property-management software to track apartment availability, traffic, leasing activity, resident and prospect data, and demographic information.
Inspect the marketing corridor and leasing tour, communicate upkeep needs to maintenance, maintain show units and amenities, and prepare the leasing office for daily leasing activities.
Follow up with prospects and new residents by email, notes, cards, phone, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or route requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Possible quarterly or annual bonus for corporate positions, based on individual and company performance.
Possible weekly, monthly, and/or quarterly bonus programs for onsite property positions.