Leasing Professional - Arbor Village

Greystar•Summerville, SC

5d•$17 - $19•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position is at Arbor Village, a stabilized garden-style community with 240 units. The schedule is Monday through Friday, 9 a.m. to 6 p.m., with rotating weekends. The role may require a flexible schedule, including being on call during evenings, weekends, and holidays, and may involve occasional or regular travel to other properties, training classes, or business meetings. The hourly pay range is $17.00–$19.00. Onsite property positions may also be eligible for weekly, monthly, and/or quarterly bonus programs. Benefits listed for full-time employees include medical, dental, vision, disability and life insurance; paid time off; an onsite housing discount subject to availability; a paid sabbatical after ten years of service and every five years thereafter; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; supplemental insurance and legal plans; and charitable giving benefits.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications, conducting credit screening and criminal background checks, preparing lease and move-in packages, and supporting smooth move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and schedule outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and occupancy goals; and follow policies for concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track apartment availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic and other resident information.
Maintain show-quality standards for the community and show units by inspecting the marketing corridor and tour route, communicating maintenance needs, merchandising models and amenities, and preparing the leasing office.
Follow up with prospects and new residents to support satisfaction and finalize leasing or renewal decisions through email, notes, cards, phone calls, or other contacts.
Support the lease renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or convey requests to appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite property positions may be eligible for weekly, monthly, and/or quarterly bonus programs.