Leasing Professional - West Village (OK)

Greystar Management Services•Oklahoma City, OK

7d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position performs sales and leasing activities, prepares apartments and leasing materials for move-ins, monitors market conditions, and develops marketing activities to attract prospects. It uses on-site property management software to track availability and leasing activity, maintains show units and community areas, follows up with prospects and residents, and responds to concerns and requests. The position may require travel to other properties or business events and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.

Requirements

Hold licenses and/or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking on-call shifts during evenings, weekends, and holidays.
Travel may be required to assist other properties, attend training, business meetings, or other work-related situations.

Responsibilities

Perform sales and leasing activities, including greeting and qualifying prospects, conducting tours, processing applications and screening checks, preparing leases and move-in packages, and facilitating move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy.
Follow established policies regarding concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate community traffic, including referral and employer outreach programs and internet marketing.
Use on-site property management software to track apartment availability, traffic, leasing activity, resident and prospect data, and demographic information.
Inspect the marketing corridor, leasing tour, show units, model, and amenities; communicate maintenance needs and prepare the leasing office for daily activities.
Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner questions and concerns, resolve problems, and document or convey requests to appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.