Leasing Professional - Drake West Village (Student Living)

Greystar•Des Moines, IA

1d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role performs activities related to leasing to new residents, maintaining resident satisfaction throughout the lease term, and securing lease renewals. Responsibilities include prospect outreach and leasing, resident move-in preparation, market research and marketing, use of property-management software, maintaining show units and community presentation, follow-up with prospects and residents, renewal processing, and responding to resident and client/owner concerns. The position also completes accounting, financial, administrative, and other reports and performs additional duties as assigned or necessary. The position requires applicable licenses or certifications mandated by state and local jurisdictions and a valid driver’s license to operate a golf cart on the property. It involves physical activity, work both indoors and outdoors in all weather conditions, occasional travel as needed, and a flexible schedule that includes on-call availability during evenings, weekends, and holidays.

Requirements

Hold all licenses and/or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work inside and outside in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking on-call shifts during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-in and lease signing.
Inspect apartments before move-in and coordinate outstanding maintenance items to ensure units are ready.
Monitor market and competitor conditions; develop and implement marketing plans and follow community policies for concessions, specials, and occupancy programs.
Plan and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use property-management software to track apartment availability, leasing activity, resident and prospect data, and demographic information.
Maintain the community’s show quality by inspecting tour areas, coordinating upkeep with maintenance, preparing show units and amenities, and readying the leasing office.
Follow up with prospects and new residents to support leasing decisions and resident satisfaction.
Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring documents are completed and implemented on time.
Respond promptly and courteously to resident and client/owner questions and concerns, resolve issues, and route or document requests as appropriate.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits; low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs, as applicable to onsite property positions.