Leasing Professional - Eastgate Apartments (Student Living)

Greystar•Waco, TX

2d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. Responsibilities include leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The role performs sales and leasing activities, conducts apartment and community tours, processes applications and lease documents, supports marketing and occupancy plans, maintains accurate prospect and resident records in property management software, and responds to resident and client/owner questions and concerns. The Leasing Professional also prepares apartments and community spaces for showings and move-ins, coordinates outstanding maintenance needs, follows up with prospects and residents, and supports the lease renewal program. The position may require travel to other properties or business events and requires a flexible schedule that includes taking “call” during evenings, weekends, and holidays.

Requirements

Possess all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking “call” during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications, completing credit screening and criminal background checks, preparing lease and move-in materials, and supporting move-in and lease signing.
Inspect apartments before move-in, ensure they are move-in ready, and schedule outstanding work with the maintenance team.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans, and follow community policies for concessions, specials, and occupancy programs.
Design and carry out marketing activities that generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track apartment availability, traffic, leasing activities, prospect and resident data, and demographic information.
Inspect the marketing corridor and leasing tour, communicate maintenance and upkeep needs, maintain show units and amenities, and prepare the leasing office for daily leasing activities.
Follow up with prospects and new residents by email, notes, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, take action to resolve problems, and document or direct requests to the appropriate people.
Complete accounting, financial, administrative, and other reports and perform other duties as assigned or necessary.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits; low or free basic employee medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.