Leasing Professional - Eastgate Apartments (Student Living)

Greystar Management Services•Waco, TX

14h•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position also supports marketing, community presentation, resident inquiries, and administrative reporting.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including on-call duty during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Responsibilities

Conduct sales and leasing activities, including greeting and qualifying prospects, conducting tours, processing applications and screening checks, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding maintenance items.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy, following established policies for concessions and specials.
Create and carry out marketing activities to attract traffic, including referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use on-site property management software to track apartment availability and leasing activity, manage resident and prospect data, and record relevant demographic information.
Inspect the marketing corridor and leasing tour, communicate upkeep needs to maintenance, maintain show units and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents by email, notes, cards, phone, or other means to support leasing decisions and resident satisfaction.
Support the lease renewal program by preparing renewal documents, contacting residents before move-out dates, and ensuring renewals are signed and implemented on time.
Respond courteously and promptly to resident and client/owner questions and concerns, take action to resolve problems, and document or refer requests as appropriate.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
Travel occasionally or regularly as required to support other properties, attend training, meetings, or fulfill job responsibilities.
Work a flexible schedule that includes taking on-call duty during evenings, weekends, and holidays.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) plan with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.