Leasing Professional - Hardware Village

Greystar Management Services•Salt Lake, UT

1d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The schedule is Tuesday through Saturday. The position includes conducting prospect tours and processing applications, preparing leases and move-in materials, supporting move-in readiness, monitoring market conditions, and carrying out marketing programs. The Leasing Professional uses property-management software to track availability and leasing activity, maintains show units and leasing areas, follows up with prospects and residents, manages renewal documentation, and responds to resident and client/owner concerns. The role may require occasional or regular travel to support other properties or attend training and business meetings. Employees must be able to work a flexible schedule, including being on call during evenings, weekends, and holidays, and work both indoors and outdoors in all weather conditions.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, completing credit and criminal background screening, preparing lease and move-in packages, and supporting move-in and lease signing.
Inspect apartments before resident move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans, and follow community policies for concessions, specials, and occupancy programs.
Create and execute marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use on-site property-management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic and other relevant information.
Maintain show-quality community spaces by inspecting the marketing corridor and tour route, communicating maintenance needs, merchandising show units and amenities, and preparing the leasing office for daily activity.
Follow up with prospects and new residents through email, cards, notes, phone calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, solve problems, and document or direct requests to the appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match of up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential weekly, monthly, and/or quarterly bonus programs for onsite property positions.