Leasing Professional - Arbor Village

Greystar Management Services•Summerville, SC

5d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role includes leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position is at Arbor Village, a stabilized garden-style property with 240 units. The schedule is Monday through Friday, 9 a.m. to 6 p.m., plus rotating weekends. The role may also require a flexible schedule, including evening, weekend, and holiday on-call coverage.

Requirements

Hold licenses and/or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including evening, weekend, and holiday on-call coverage.
Be able to travel as needed to assist other properties or attend training, meetings, and other work-related activities.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before resident move-in and coordinate outstanding preparation items with maintenance.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy.
Follow community policies on concessions, specials, and other occupancy programs.
Design and execute marketing activities, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use property management software to track availability and leasing activity, manage resident and prospect data, and capture demographic and other information.
Inspect the marketing corridor and leasing tour, communicate upkeep needs to maintenance, maintain show units and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents through written or telephone communications to support leasing decisions and resident satisfaction.
Support the lease renewal program by preparing renewal materials, contacting residents before move-out dates, and ensuring documents are signed and implemented on time.
Respond courteously and promptly to resident and client or owner questions and concerns, resolving issues or documenting and directing requests appropriately.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost employee medical coverage, including free basic employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.