Leasing Professional - The Met

Greystar•Austin, TX

9d•$17 - $19•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position conducts prospect outreach and tours, processes applications and screening, prepares leases and move-in materials, and helps ensure apartments are ready for move-in. It monitors market and competitor conditions, carries out marketing plans and programs, uses property-management software to track availability and leasing activity, and maintains the quality of the leasing office, tour route, show units, and amenities. The role also follows up with prospects and residents, supports lease renewals, and responds to resident and client/owner concerns. The role requires the ability to work a flexible schedule, including taking call during evenings, weekends, and holidays. Some travel may be required to assist other properties or attend training and business meetings. The hourly range is $17.00–$18.50. Additional compensation may include performance-based bonus programs. Full-time employees are offered the benefits described in the posting.

Requirements

Hold any licenses and/or certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to travel as needed to assist other properties and attend training classes, business meetings, or other work-related activities.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including qualifying prospects, conducting tours, showing apartments, processing applications and screenings, preparing leases and move-in packages, and supporting smooth move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow community policies on concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use on-site property-management software to track apartment availability, traffic, leasing activity, resident and prospect data, and relevant demographic information.
Maintain community and show-unit standards by inspecting marketing and tour areas, communicating maintenance needs, merchandising show units and amenities, and preparing the leasing office for daily activities.
Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, take action to resolve problems, and document or relay requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Possible performance-based bonus programs, depending on role and eligibility.