Leasing Professional - The Frankie

Greystar Management Services•Portland, OR
•Onsite

About The Position

Greystar is hiring an experienced Leasing Professional for The Frankie, a 120-unit mid-rise community in Portland’s historic Brooklyn neighborhood. The role is central to the community’s success and involves delivering excellent customer service while supporting leasing, marketing, resident relations, and community engagement. The Frankie’s amenities include a makerspace, whiskey lounge, co-working space, fitness studio, outdoor BBQ area, and bike repair station. The position offers an hourly wage of $20.00–$22.00, with potential bonus incentives. Greystar also describes housing discounts, a cell phone allowance, training and development, and a benefits package. Onsite housing discounts are subject to discount terms and unit availability.

Requirements

  • A positive, can-do attitude is required.
  • Demonstrated ability to read, write, and communicate effectively.
  • Ability to complete legal documents, sell and explain apartment features, and answer resident questions.
  • High level of professionalism in manner and dress.

Nice To Haves

  • Previous sales and customer service experience.
  • Proficiency in Microsoft Office Suite.
  • Experience with property management software such as Yardi or OneSite.

Responsibilities

  • Provide excellent customer service as part of a team.
  • Conduct prospect building and apartment tours, including virtual and in-person tours.
  • Help ensure a positive move-in experience for customers.
  • Research comparable properties for marketing and advertising purposes.
  • Plan and execute community events.
  • Follow up with prospects by phone and email.
  • Use social media and internet platforms to market available units.
  • Assist with lease renewals.
  • Respond to resident concerns.

Benefits

  • Housing discounts of up to 40% at Greystar communities; onsite discounts are subject to discount and unit availability.
  • Cell phone allowance.
  • Monthly bonus incentives; onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.
  • Medical, dental, vision, disability, and life insurance benefits.
  • Low-cost or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
  • Birthday off after one year of service.
  • Additional vacation accrued with tenure.
  • Paid six-week sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Robust training and development.
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